Bitso wallet not being displayed in web app

Incident Report for Bitso

Resolved

This incident has been resolved.

Posted Apr 18, 2024 - 23:11 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 18, 2024 - 23:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 18, 2024 - 23:09 UTC

Investigating

We are experiencing issues displaying the Bitso wallet in web. Our engineering team is actively working to resolve the issue. User funds remain secure.

We apologize for any inconvenience caused.

Posted Apr 18, 2024 - 22:58 UTC

This incident affected: Bitso Website 🖥.