Intermittent delays on withdrawals TRX/Tron USDT/Tron

Incident Report for Bitso

Resolved

This incident has been resolved .

Posted Mar 16, 2024 - 09:05 UTC

Investigating

We have identified degraded performance in TRX/Tron USDT/Tron withdrawals, causing delays in completion due to an issue with a third-party service provider. Our engineering team is already working to resolve this

We apologize for the inconvenience.

If you need further assistance, do not hesitate to contact us through our Customer Support at https://support.bitso.com/

Posted Mar 15, 2024 - 20:06 UTC

This incident affected: Cryptocurrencies 🌎 (Tether USD (Tron network) (USDT), TRON (TRX)).