All Systems Operational

About This Site

Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Bitso Website 🖥 ? Operational
90 days ago
100.0 % uptime
Today
Bitso Mobile 📱 ? Operational
90 days ago
99.99 % uptime
Today
Bitso Alpha 📈 ? Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha Mobile 📱 ? Operational
90 days ago
99.99 % uptime
Today
Bitso Trading Engine 🚀 ? Operational
90 days ago
100.0 % uptime
Today
Bitso API 🤖 ? Operational
90 days ago
100.0 % uptime
Today
Bitso Transfer 📲 ? Operational
90 days ago
100.0 % uptime
Today
Bitso Card Operational
90 days ago
100.0 % uptime
Today
Cryptocurrencies 🌎 ? Operational
90 days ago
100.0 % uptime
Today
Aave Token (AAVE) Operational
90 days ago
100.0 % uptime
Today
Algorand (ALGO) Operational
90 days ago
100.0 % uptime
Today
ApeCoin (APE) Operational
90 days ago
100.0 % uptime
Today
Arbitrum (ARB) Operational
90 days ago
100.0 % uptime
Today
ATOM (ATOM) Operational
90 days ago
100.0 % uptime
Today
Avalanche (AVAX) Operational
90 days ago
100.0 % uptime
Today
Axie Infinity (AXS) Operational
90 days ago
100.0 % uptime
Today
Balancer (BAL) Operational
90 days ago
100.0 % uptime
Today
BAT (BAT) Operational
90 days ago
100.0 % uptime
Today
Bitcoin Cash (BCH) Operational
90 days ago
100.0 % uptime
Today
Bitcoin (BTC) Operational
90 days ago
100.0 % uptime
Today
Cardano (ADA) Operational
90 days ago
100.0 % uptime
Today
Chainlink Token (LINK) Operational
90 days ago
100.0 % uptime
Today
Chiliz (CHZ) Operational
90 days ago
100.0 % uptime
Today
Compound (COMP) Operational
90 days ago
100.0 % uptime
Today
Curve DAO (CRV) Operational
90 days ago
100.0 % uptime
Today
Dai (DAI) Operational
90 days ago
100.0 % uptime
Today
Dogecoin (DOGE) Operational
90 days ago
100.0 % uptime
Today
dYdX (DYDX) Operational
90 days ago
100.0 % uptime
Today
Enjin (ENJ) Operational
90 days ago
100.0 % uptime
Today
Ether (arb) (ETH) Operational
90 days ago
100.0 % uptime
Today
Ether (eth) (ETH) Operational
90 days ago
100.0 % uptime
Today
EUR stablecoins (EUR) Operational
90 days ago
100.0 % uptime
Today
Fantom (FTM) Operational
90 days ago
100.0 % uptime
Today
Gala (GALA) Operational
90 days ago
100.0 % uptime
Today
Lido DAO (LDO) Operational
90 days ago
100.0 % uptime
Today
Litecoin (LTC) Operational
90 days ago
100.0 % uptime
Today
Loopring (LRC) Operational
90 days ago
100.0 % uptime
Today
Maker (MKR) Operational
90 days ago
100.0 % uptime
Today
MANA (MANA) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Ethereum network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Polygon network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
NEAR (NEAR) Operational
90 days ago
100.0 % uptime
Today
OMG Network (OMG) Operational
90 days ago
100.0 % uptime
Today
PEPE (PEPE) Operational
90 days ago
100.0 % uptime
Today
PAX Gold (PAXG) Operational
90 days ago
100.0 % uptime
Today
Polkadot (DOT) Operational
90 days ago
100.0 % uptime
Today
Quant (QNT) Operational
90 days ago
100.0 % uptime
Today
Sand (SAND) Operational
90 days ago
100.0 % uptime
Today
Shiba Inu (SHIB) Operational
90 days ago
100.0 % uptime
Today
Solana (SOL) Operational
90 days ago
100.0 % uptime
Today
Stellar (XLM) Operational
90 days ago
100.0 % uptime
Today
SushiSwap (SUSHI) Operational
90 days ago
100.0 % uptime
Today
Synthetix (SNX) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Ethereum network) (USDT) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Tron network) (USDT) Operational
90 days ago
100.0 % uptime
Today
The Graph (GRT) Operational
90 days ago
100.0 % uptime
Today
Tigres (TIGRES) Operational
90 days ago
100.0 % uptime
Today
TRON (TRX) Operational
90 days ago
100.0 % uptime
Today
TrueUSD (TUSD) Operational
90 days ago
100.0 % uptime
Today
Uniswap (UNI) Operational
90 days ago
100.0 % uptime
Today
XRP (XRP) Operational
90 days ago
100.0 % uptime
Today
yearn.finance (YFI) Operational
90 days ago
100.0 % uptime
Today
Paris Saint-Germain Fan Token (PSG) Operational
90 days ago
100.0 % uptime
Today
FC Barcelona Fan Token (BAR) Operational
90 days ago
100.0 % uptime
Today
Mexican pesos (MXN) 🇲🇽 ? Operational
90 days ago
100.0 % uptime
Today
Bank Transfer (SPEI) ? Operational
90 days ago
100.0 % uptime
Today
Debit Card Transfer ? Operational
90 days ago
100.0 % uptime
Today
Mobile Phone Transfer Operational
90 days ago
100.0 % uptime
Today
Argentine pesos (ARS) 🇦🇷 ? Operational
90 days ago
99.99 % uptime
Today
Bank Transfer (COELSA) Operational
90 days ago
99.99 % uptime
Today
Brazilian reais (BRL) 🇧🇷 ? Operational
90 days ago
100.0 % uptime
Today
PIX ? Operational
90 days ago
100.0 % uptime
Today
TED ? Operational
90 days ago
100.0 % uptime
Today
Colombian Pesos Operational
90 days ago
99.99 % uptime
Today
Bank Transfer ? Operational
90 days ago
99.99 % uptime
Today
USD stablecoins (USD) Operational
90 days ago
100.0 % uptime
Today
Ether ERC20 Token ? Operational
90 days ago
100.0 % uptime
Today
Bank Transfer ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
2FA ? Operational
90 days ago
100.0 % uptime
Today
Phone Verification Operational
90 days ago
100.0 % uptime
Today
Identity Proofing ? Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Please be informed that we will undergo scheduled maintenance on Saturday Nov 23rd starting at 06:30 MXT for approximately 30 minutes. During this period of time, MXN deposits and withdrawals will be temporarily disabled.

We apologize for any inconvenience this may cause and appreciate your cooperation. Please plan your transactions accordingly to avoid disruptions.

Rest assured that your funds remain secure at all times.

Thank you for your understanding!

The Bitso team.

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Te informamos que realizaremos un mantenimiento programado el sábado 23 de noviembre comenzando a las 06:30 MXT con una duración aproximada de 30 minutos. Durante este período, los depósitos y retiros de pesos mexicanos (MXN) estarán temporalmente deshabilitados.

Lamentamos cualquier inconveniente que esto pueda causar y agradecemos tu apoyo. Te sugerimos planificar tus transacciones con antelación.

No te preocupes por tus fondos, estarán seguros en todo momento.

¡Gracias por tu comprensión!

El equipo de Bitso.

Posted on Nov 19, 2024 - 18:30 UTC
One of our suppliers will undergo scheduled maintenance on Sunday, November 24th from 04:00 to 05:00 (ART). During this time, there may be degradation or interruptions in our deposit and withdrawal services in Argentine pesos (ARS).

We apologize for any inconvenience this may cause and appreciate your understanding. Please plan your transactions accordingly to avoid any disruptions.

Rest assured that your funds remain secure at all times.

Thank you for understanding,
The Bitso team.

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Uno de nuestros proveedores va a estar realizando tareas de mantenimiento programadas el domingo 24 de noviembre de 2024 desde las 04:00 hasta las 05:00 (ART). Durante este periodo, podrían presentarse interrupciones o degradación en nuestros servicios de depósitos y retiros en pesos argentinos (ARS).

Te pedimos disculpas por cualquier inconveniente que esto pueda ocasionar y agradecemos tu comprensión. Por favor, planificá tus transacciones con anticipación para evitar posibles interrupciones.

Queremos brindarte la tranquilidad de que tus fondos van a estar seguros en todo momento.

Gracias por entendernos,
El equipo de Bitso.

Posted on Nov 20, 2024 - 15:26 UTC
Requests
Fetching
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Resolved - This incident has been resolved.
Nov 19, 16:49 UTC
Investigating - Cardano transaction processing infrastructure is currently experiencing an issue that is causing issues with finalizing transactions on Cardano blockchain. Sorry for the inconvenience!
Nov 19, 02:57 UTC
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Resolved - This incident has been resolved .
Nov 15, 10:23 UTC
Investigating - We are currently facing issues with withdrawals for some crypto assets . For deposits ( only new address assignations impacted ) .Our engineering team is actively reviewing the situation.
We apologize for any inconvenience this may cause and appreciate your patience.Rest assured, your funds remain secure at all times.
We will keep you posted accordingly .

Nov 15, 09:33 UTC
Nov 14, 2024

No incidents reported.

Nov 13, 2024
Resolved - This incident has been resolved.
Nov 13, 21:47 UTC
Monitoring - A fix has been successfully implemented, and we are currently monitoring the results to ensure optimal performance

---------------------------------

Se ha reestablecido el servicio y actualmente estamos supervisando los resultados para garantizar un rendimiento óptimo.

Nov 13, 21:20 UTC
Identified - We are continuing to address the technical issues affecting the Bitso App, Web platform, Alpha and API. While the Bitso App is operational, some intermittent disruptions may still be experienced.

Our engineering team is actively reviewing the situation and is focused on stabilizing the platform.
We appreciate your patience and understanding during this time

-----------------------------------------------

Seguimos solucionando los problemas técnicos que afectan a la aplicación Bitso, la plataforma web, Alpha y API. Aunque la aplicación es accesible, es posible que se sigan experimentando algunas interrupciones intermitentes.

Nuestro equipo de ingenieros está revisando activamente la situación y se enfoca en estabilizar la plataforma.
Agradecemos su paciencia y comprensión durante este tiempo.

Nov 13, 19:05 UTC
Investigating - We are currently facing technical issues causing some intermittencies in Bitso App, Web and Alpha. Our engineering team is already working to solve it.
We apologize for any inconvenience this may cause and appreciate your patience.
Rest assured, your funds remain secure at all times.
We will keep you updated as soon as the issue is resolved.
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Actualmente estamos enfrentando problemas técnicos que están causando algunas intermitencias en la aplicación, la web y la versión Alpha de Bitso. Nuestro equipo de ingeniería ya está trabajando para resolverlo.
Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su paciencia.
Tenga la seguridad de que sus fondos permanecerán seguros en todo momento.
Lo mantendremos informado tan pronto como se resuelva el problema.

Nov 13, 17:31 UTC
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024
Completed - The scheduled maintenance has been completed.
Nov 10, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 02:00 UTC
Scheduled - The COELSA network will undergo scheduled maintenance starting on Nov 9th at 23:00 ART until Nov 10th at 02:00 ART (3 hours). During this time, there may be degradation or interruptions in our deposit and withdrawal services in Argentine pesos (ARS).

We apologize for any inconvenience this may cause and appreciate your understanding. Please plan your transactions accordingly to avoid any disruptions.

Rest assured that your funds remain secure at all times.

Thank you for understanding,
The Bitso team.

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La red COELSA va a estar realizando tareas de mantenimiento programadas desde el 9 de noviembre a las 23:00 ART hasta el 10 de noviembre a las 02:00 ART (3 horas). Durante este periodo, podrían presentarse interrupciones o degradación en nuestros servicios de depósitos y retiros en pesos argentinos (ARS).

Te pedimos disculpas por cualquier inconveniente que esto pueda ocasionar y agradecemos tu comprensión. Por favor, planificá tus transacciones con anticipación para evitar posibles interrupciones.

Queremos brindarte la tranquilidad de que tus fondos van a estar seguros en todo momento.

Gracias por entendernos,
El equipo de Bitso.

Nov 5, 18:22 UTC
Nov 9, 2024

No incidents reported.

Nov 8, 2024
Resolved - This incident has been resolved.
Nov 8, 20:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

------------------------------------------------------------------------------

Se ha implementado una solución y estamos monitoreando los resultados.

Nov 8, 19:46 UTC
Investigating - We are currently facing a technical issue impacting Colombian Pesos (COP) deposits. Our team is already working to solve it as soon as possible.

We apologize for any inconveniences this may cause and appreciate your patience.

Rest assured, your funds remain secure at all times.

------------------------------------------------------------------------------

Estamos experimentando un problema técnico que afecta los depósitos en pesos colombianos (COP). Nuestro equipo de ingeniería ya se encuentra trabajando para resolverlo lo antes posible.

Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su paciencia.

Tenga la seguridad de que sus fondos permanecerán seguros en todo momento.

Nov 8, 18:18 UTC
Completed - The scheduled maintenance has been completed.
Nov 8, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 07:00 UTC
Scheduled - One of our suppliers will undergo scheduled maintenance on Friday, November 8th from 04:00 to 06:00 (ART). During this time, there may be degradation or interruptions in our deposit and withdrawal services in Argentine pesos (ARS).

We apologize for any inconvenience this may cause and appreciate your understanding. Please plan your transactions accordingly to avoid any disruptions.

Rest assured that your funds remain secure at all times.

Thank you for understanding,
The Bitso team.

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Uno de nuestros proveedores va a estar realizando tareas de mantenimiento programadas el viernes 8 de noviembre de 2024 desde las 04:00 hasta las 06:00 (ART). Durante este periodo, podrían presentarse interrupciones o degradación en nuestros servicios de depósitos y retiros en pesos argentinos (ARS).

Te pedimos disculpas por cualquier inconveniente que esto pueda ocasionar y agradecemos tu comprensión. Por favor, planificá tus transacciones con anticipación para evitar posibles interrupciones.

Queremos brindarte la tranquilidad de que tus fondos van a estar seguros en todo momento.

Gracias por entendernos,
El equipo de Bitso.

Nov 7, 20:16 UTC
Nov 7, 2024

No incidents reported.