Bitso Status

All Systems Operational

About This Site

Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Uptime over the past 90 days. View historical uptime.

Bitso Website 🖥 Operational

90 days ago

100.0 % uptime

Today

Bitso Mobile 📱 Operational

90 days ago

99.99 % uptime

Today

Bitso Alpha 📈 Operational

90 days ago

100.0 % uptime

Today

Bitso Alpha Mobile 📱 Operational

90 days ago

100.0 % uptime

Today

Bitso Trading Engine 🚀 Operational

90 days ago

100.0 % uptime

Today

Bitso API 🤖 Operational

90 days ago

100.0 % uptime

Today

Bitso Transfer 📲 Operational

90 days ago

100.0 % uptime

Today

Bitso Card Operational

90 days ago

100.0 % uptime

Today

Cryptocurrencies 🌎 Operational

90 days ago

99.99 % uptime

Today

Aave Token (AAVE) Operational

90 days ago

100.0 % uptime

Today

Algorand (ALGO) Operational

90 days ago

100.0 % uptime

Today

ApeCoin (APE) Operational

90 days ago

100.0 % uptime

Today

Arbitrum (ARB) Operational

90 days ago

100.0 % uptime

Today

ATOM (ATOM) Operational

90 days ago

100.0 % uptime

Today

Avalanche (AVAX) Operational

90 days ago

100.0 % uptime

Today

Axie Infinity (AXS) Operational

90 days ago

100.0 % uptime

Today

Balancer (BAL) Operational

90 days ago

100.0 % uptime

Today

BAT (BAT) Operational

90 days ago

100.0 % uptime

Today

Bitcoin Cash (BCH) Operational

90 days ago

100.0 % uptime

Today

Bitcoin (BTC) Operational

90 days ago

100.0 % uptime

Today

Cardano (ADA) Operational

90 days ago

99.97 % uptime

Today

Chainlink Token (LINK) Operational

90 days ago

100.0 % uptime

Today

Chiliz (CHZ) Operational

90 days ago

100.0 % uptime

Today

Compound (COMP) Operational

90 days ago

100.0 % uptime

Today

Curve DAO (CRV) Operational

90 days ago

100.0 % uptime

Today

Dai (DAI) Operational

90 days ago

100.0 % uptime

Today

Dogecoin (DOGE) Operational

90 days ago

100.0 % uptime

Today

dYdX (DYDX) Operational

90 days ago

100.0 % uptime

Today

Enjin (ENJ) Operational

90 days ago

100.0 % uptime

Today

Ether (arb) (ETH) Operational

90 days ago

100.0 % uptime

Today

Ether (eth) (ETH) Operational

90 days ago

100.0 % uptime

Today

EUR stablecoins (EUR) Operational

90 days ago

100.0 % uptime

Today

Fantom (FTM) Operational

90 days ago

100.0 % uptime

Today

Gala (GALA) Operational

90 days ago

100.0 % uptime

Today

Hedera (HBAR) Operational

90 days ago

99.99 % uptime

Today

Lido DAO (LDO) Operational

90 days ago

100.0 % uptime

Today

Litecoin (LTC) Operational

90 days ago

100.0 % uptime

Today

Loopring (LRC) Operational

90 days ago

100.0 % uptime

Today

Maker (MKR) Operational

90 days ago

100.0 % uptime

Today

MANA (MANA) Operational

90 days ago

100.0 % uptime

Today

Matic Token (Ethereum network) (MATIC) Operational

90 days ago

100.0 % uptime

Today

Matic Token (Polygon network) (MATIC) Operational

90 days ago

100.0 % uptime

Today

NEAR (NEAR) Operational

90 days ago

100.0 % uptime

Today

OMG Network (OMG) Operational

90 days ago

100.0 % uptime

Today

PEPE (PEPE) Operational

90 days ago

100.0 % uptime

Today

PAX Gold (PAXG) Operational

90 days ago

100.0 % uptime

Today

Polkadot (DOT) Operational

90 days ago

100.0 % uptime

Today

Quant (QNT) Operational

90 days ago

100.0 % uptime

Today

Sand (SAND) Operational

90 days ago

100.0 % uptime

Today

Shiba Inu (SHIB) Operational

90 days ago

100.0 % uptime

Today

Solana (SOL) Operational

90 days ago

100.0 % uptime

Today

Stellar (XLM) Operational

90 days ago

100.0 % uptime

Today

SushiSwap (SUSHI) Operational

90 days ago

100.0 % uptime

Today

Synthetix (SNX) Operational

90 days ago

100.0 % uptime

Today

Tether USD (Ethereum network) (USDT) Operational

90 days ago

100.0 % uptime

Today

Tether USD (Tron network) (USDT) Operational

90 days ago

100.0 % uptime

Today

The Graph (GRT) Operational

90 days ago

100.0 % uptime

Today

Tigres (TIGRES) Operational

90 days ago

100.0 % uptime

Today

TRON (TRX) Operational

90 days ago

100.0 % uptime

Today

TrueUSD (TUSD) Operational

90 days ago

100.0 % uptime

Today

Uniswap (UNI) Operational

90 days ago

100.0 % uptime

Today

XRP (XRP) Operational

90 days ago

99.99 % uptime

Today

yearn.finance (YFI) Operational

90 days ago

100.0 % uptime

Today

Paris Saint-Germain Fan Token (PSG) Operational

90 days ago

100.0 % uptime

Today

FC Barcelona Fan Token (BAR) Operational

90 days ago

100.0 % uptime

Today

Mexican pesos (MXN) 🇲🇽 Operational

90 days ago

99.99 % uptime

Today

Bank Transfer (SPEI) Operational

90 days ago

99.98 % uptime

Today

Debit Card Transfer Operational

90 days ago

100.0 % uptime

Today

Mobile Phone Transfer Operational

90 days ago

100.0 % uptime

Today

Argentine pesos (ARS) 🇦🇷 Operational

90 days ago

100.0 % uptime

Today

Bank Transfer (COELSA) Operational

90 days ago

100.0 % uptime

Today

Brazilian reais (BRL) 🇧🇷 Operational

90 days ago

100.0 % uptime

Today

PIX Operational

90 days ago

100.0 % uptime

Today

TED Operational

90 days ago

100.0 % uptime

Today

Colombian Pesos Operational

90 days ago

100.0 % uptime

Today

Bank Transfer Operational

90 days ago

100.0 % uptime

Today

USD stablecoins (USD) Operational

90 days ago

100.0 % uptime

Today

Ether ERC20 Token Operational

90 days ago

100.0 % uptime

Today

Bank Transfer Operational

90 days ago

100.0 % uptime

Today

Email Notifications Operational

90 days ago

100.0 % uptime

Today

2FA Operational

90 days ago

100.0 % uptime

Today

Phone Verification Operational

90 days ago

100.0 % uptime

Today

Identity Proofing Operational

90 days ago

100.0 % uptime

Today

Customer Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Requests

Fetching

Past Incidents

Mar 11, 2025

No incidents reported today.

Mar 10, 2025

Issue with conversion

Resolved - Incident has been reolved. New conversions are working fine, pending stuck conversions will be unblocked soon. Sorry for the inconvenience!
Mar 10, 11:46 UTC

Investigating - We are having issue on converion execution. Our team is working on to fix this as soon as possible.
Mar 10, 11:22 UTC

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

Hedera Mainnet Blockchain upgrade | Mar 7th 2025

Completed - The scheduled maintenance has been completed.
Mar 7, 19:22 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 19:00 UTC

Scheduled - On March 7th, starting at 19:00 UTC, the Hedera Mainnet Blockchain will perform an upgrade that is expected to last 40 minutes. During this period, HBAR deposits and withdrawals over the Hedera network will be temporarily disabled.

Please plan your transactions accordingly to avoid the disruption.

Rest assured that your funds remain secure at all times.

If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com/

------------------------------------------------------------------

El 7 de marzo, comenzando a las 13:00 MXT | 14:00 COT | 16:00 ART, Hedera llevará a cabo una actualización en su red principal con una duración estimada de 40 minutos. Durante este periodo, los depósitos y retiros de HBAR en la red Hedera estarán temporalmente deshabilitados.

Por favor, planifica tus transacciones con anticipación para evitar las interrupciones.

Ten la seguridad de que tus fondos permanecerán seguros en todo momento.

Si necesita ayuda o tiene alguna consulta, comuníquese con nuestro equipo de soporte en https://support.bitso.com/

------------------------------------------------------------------

No dia 7 de março, começando às 16:00 BRT, a rede principal Hedera realizará uma atualização que levará aproximadamente 40 minutos. Durante esse período, os depósitos e saques de HBAR na rede Hedera serão desativados.

Por favor, planeje suas transações com antecedência para evitar as interrupções.

Para sua tranquilidade, lembramos que seus fundos permanecem seguros a todo momento.

Caso precise de qualquer assistência, entre em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com/
Mar 7, 16:44 UTC

Mar 6, 2025

Maintenance on ARS Currency - Deposits & Withdrawals | March 5th-6th 2025

Completed - The scheduled maintenance has been completed.
Mar 6, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 01:00 UTC

Scheduled - One of our suppliers will be performing scheduled maintenance on March 6th 1:00 to 9:00 UTC. During this time, you may experience service degradation or temporary interruptions in our Argentinian pesos (ARS) deposit and withdrawal services.

We apologize for any inconvenience this may cause and appreciate your understanding. We recommend planning your transactions in advance to avoid any disruptions.

Please rest assured that your funds will remain secure at all times.

If you require any further assistance, please do not hesitate to contact our Customer Support team at https://support.bitso.com.

-----------------------------
Uno de nuestros proveedores realizará tareas de mantenimiento programadas comenzando el 5 de Marzo a las 22:00 ART y finalizando el 6 de Marzo a las 06:00 ART. Durante este período, es posible que experimentes interrupciones o degradación en nuestros servicios de depósitos y retiros en pesos argentinos (ARS).

Lamentamos cualquier inconveniente que esto pueda ocasionar y agradecemos tu comprensión. Te recomendamos planificar tus transacciones con anticipación para evitar posibles interrupciones.

Tus fondos permanecerán seguros en todo momento.

Si requiere asistencia adicional, no dude en contactar a nuestro equipo de Atención a Clientes en https://support.bitso.com.
Mar 5, 23:29 UTC

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025

BTC, LTC, BCH, XRP withdrawals outage

Resolved - This incident has been resolved.
Mar 3, 19:15 UTC

Update - We are continuing to work on a fix for this issue.
Mar 3, 19:15 UTC

Identified - BTC, LTC, BCH withdrawals have been enabled and transactions are flowing fine. Our Team is still working on this case. At the moment, issues persist for XRP. Due to this, XRP withdrawal is temporarily disabled. We apologize for the inconvenience.
Mar 3, 18:36 UTC

Investigating - During our latest maintenance we experienced some issues, and due to these, withdrawals for Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC) and XRP are temporarily disabled.
Our engineers are already working on this case. We apologize for the inconvenience.
Mar 3, 18:07 UTC

Maintenance impacting BTC, BCH, LTC & XRP withdrawals | Mar 3rd

Completed - The scheduled maintenance has been completed.
Mar 3, 17:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 16:00 UTC

Scheduled - We want to inform that Bitso will undergo scheduled maintenance on Mar 3rd from 16:00 to 17:00 UTC.

During this time, withdrawals for Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC) and XRP will be temporarily disabled.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our platform. Please plan your transactions accordingly to avoid the service interruption.

Rest assured that your funds remain secure at all times.

If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com/

------------------------------------------------------------------------------------

Queremos informarte que el 03 de Marzo, comenzando a las 10:00 MXT | 11:00 COT | 13:00 ART, Bitso llevará a cabo un mantenimiento programado con una duración estimada de 1 hora.

Durante este periodo, los retiros de Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC) y XRP estarán temporalmente deshabilitados.

Lamentamos cualquier inconveniente que esto pueda ocasionar y agradecemos tu comprensión mientras trabajamos para mejorar nuestra plataforma. Te recomendamos planificar tus transacciones con anticipación para evitar la interrupción del servicio.

Ten la seguridad de que tus fondos permanecerán seguros en todo momento.

Si necesitas ayuda o tienes alguna consulta, comunícate con nuestro equipo de soporte en https://support.bitso.com/

------------------------------------------------------------------------------------

Gostaríamos de informar que a Bitso realizará uma manutenção programada no dia 03 de Marzo das 13:00 às 14:00 BRT.

Durante esse período, não será possível realizar saques de Bitcoin (BTC), Bitcoin Cash (BCH), Litecoin (LTC) e XRP.

Pedimos desculpas por qualquer inconveniente que isso possa causar e agradecemos sua compreensão enquanto trabalhamos para melhorar nossa plataforma. Por favor, planeje suas transações com antecedência para evitar a interrupção do serviço.

Para sua tranquilidade, lembramos que seus fundos permanecem seguros a todo momento.

Se precisar de ajuda, entre em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com/
Feb 27, 14:13 UTC

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.

Feb 28, 2025

No incidents reported.

Feb 27, 2025

Maintenance on ARS Currency - Deposits & Withdrawals | Feb 27th, 2025

Completed - The scheduled maintenance has been completed.
Feb 27, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 05:00 UTC

Scheduled - One of our suppliers will be performing scheduled maintenance on February 27, from 02:00 to 04:00 ART. During this time, you may experience service degradation or temporary interruptions in our Argentinian pesos (ARS) deposit and withdrawal services.

We apologize for any inconvenience this may cause and appreciate your understanding. We recommend planning your transactions in advance to avoid any disruptions.

Please rest assured that your funds will remain secure at all times.

If you require any further assistance, please do not hesitate to contact our Customer Support team at https://support.bitso.com.

-----------------------------
Uno de nuestros proveedores realizará tareas de mantenimiento programadas el 27 de febrero, de 02:00 a 04:00 ART. Durante este período, es posible que experimentes interrupciones o degradación en nuestros servicios de depósitos y retiros en pesos argentinos (ARS).

Lamentamos cualquier inconveniente que esto pueda ocasionar y agradecemos tu comprensión. Te recomendamos planificar tus transacciones con anticipación para evitar posibles interrupciones.

Tus fondos permanecerán seguros en todo momento.

Si requiere asistencia adicional, no dude en contactar a nuestro equipo de Atención a Clientes en https://support.bitso.com.
Feb 25, 19:22 UTC

Feb 26, 2025

Mantenimiento SPEI | 26 de Febrero 2025

Completed - The scheduled maintenance has been completed.
Feb 26, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 06:00 UTC

Scheduled - Please be informed that on February 26, 2025, starting at 00:00 MXT, we will be performing scheduled maintenance expected to last approximately two hours. During this time, MXN SPEI withdrawals and deposits will be temporarily unavailable. Operations will resume promptly upon completion of the maintenance.

If you require any further assistance, please do not hesitate to contact our Customer Support team at https://support.bitso.com .

---------------------------------
Le informamos que el 26 de febrero de 2025, a partir de las 00:00 MXT, realizaremos un mantenimiento programado con una duración estimada de aproximadamente dos horas. Durante este período, los retiros y depósitos de SPEI en MXN estarán temporalmente fuera de servicio. Las operaciones se reanudarán a la brevedad una vez concluido el mantenimiento.

Si requiere asistencia adicional, no dude en contactar a nuestro equipo de Atención a Clientes en https://support.bitso.com .
Feb 25, 17:30 UTC

Feb 25, 2025

No incidents reported.

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