All Systems Operational

About This Site

Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Uptime over the past 90 days. View historical uptime.
Bitso Website 🖥 Operational
90 days ago
100.0 % uptime
Today
Bitso Mobile 📱 Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha 📈 Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha Mobile 📱 Operational
90 days ago
100.0 % uptime
Today
Bitso Trading Engine 🚀 Operational
90 days ago
100.0 % uptime
Today
Bitso API 🤖 Operational
90 days ago
100.0 % uptime
Today
Bitso Transfer 📲 Operational
90 days ago
100.0 % uptime
Today
Bitso Card Operational
90 days ago
100.0 % uptime
Today
Bitso Business Operational
90 days ago
100.0 % uptime
Today
Cryptocurrencies 🌎 Operational
90 days ago
99.99 % uptime
Today
Aave Token (AAVE) Operational
90 days ago
100.0 % uptime
Today
Algorand (ALGO) Operational
90 days ago
100.0 % uptime
Today
ApeCoin (APE) Operational
90 days ago
100.0 % uptime
Today
Arbitrum (ARB) Operational
90 days ago
100.0 % uptime
Today
ATOM (ATOM) - Cosmos Hub Network Operational
90 days ago
100.0 % uptime
Today
Avalanche (AVAX) Operational
90 days ago
100.0 % uptime
Today
Axie Infinity (AXS) Operational
90 days ago
100.0 % uptime
Today
Balancer (BAL) Operational
90 days ago
100.0 % uptime
Today
BAT (BAT) Operational
90 days ago
100.0 % uptime
Today
Bitcoin Cash (BCH) Operational
90 days ago
100.0 % uptime
Today
Bitcoin (BTC) Operational
90 days ago
100.0 % uptime
Today
Cardano (ADA) Operational
90 days ago
100.0 % uptime
Today
Chainlink Token (LINK) Operational
90 days ago
100.0 % uptime
Today
Chiliz (CHZ) Operational
90 days ago
100.0 % uptime
Today
Compound (COMP) Operational
90 days ago
100.0 % uptime
Today
Curve DAO (CRV) Operational
90 days ago
100.0 % uptime
Today
Dai (DAI) Operational
90 days ago
100.0 % uptime
Today
Dogecoin (DOGE) Operational
90 days ago
100.0 % uptime
Today
dYdX (DYDX) Operational
90 days ago
100.0 % uptime
Today
Enjin (ENJ) Operational
90 days ago
100.0 % uptime
Today
Ether (arb) (ETH) Operational
90 days ago
100.0 % uptime
Today
Ether (eth) (ETH) Operational
90 days ago
100.0 % uptime
Today
EUR stablecoins (EUR) Operational
90 days ago
100.0 % uptime
Today
Fantom (FTM) Operational
90 days ago
100.0 % uptime
Today
Gala (GALA) Operational
90 days ago
100.0 % uptime
Today
Hedera (HBAR) Operational
90 days ago
99.98 % uptime
Today
Lido DAO (LDO) Operational
90 days ago
100.0 % uptime
Today
Litecoin (LTC) Operational
90 days ago
100.0 % uptime
Today
Loopring (LRC) Operational
90 days ago
100.0 % uptime
Today
Maker (MKR) Operational
90 days ago
100.0 % uptime
Today
MANA (MANA) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Ethereum network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Polygon network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
NEAR (NEAR) Operational
90 days ago
100.0 % uptime
Today
OMG Network (OMG) Operational
90 days ago
100.0 % uptime
Today
PEPE (PEPE) Operational
90 days ago
100.0 % uptime
Today
PAX Gold (PAXG) Operational
90 days ago
100.0 % uptime
Today
Polkadot (DOT) Operational
90 days ago
100.0 % uptime
Today
Quant (QNT) Operational
90 days ago
100.0 % uptime
Today
Sand (SAND) Operational
90 days ago
100.0 % uptime
Today
Shiba Inu (SHIB) Operational
90 days ago
100.0 % uptime
Today
Solana (SOL) Operational
90 days ago
100.0 % uptime
Today
Stellar (XLM) Operational
90 days ago
100.0 % uptime
Today
SushiSwap (SUSHI) Operational
90 days ago
100.0 % uptime
Today
Synthetix (SNX) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Ethereum network) (USDT) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Tron network) (USDT) Operational
90 days ago
100.0 % uptime
Today
The Graph (GRT) Operational
90 days ago
100.0 % uptime
Today
Tigres (TIGRES) Operational
90 days ago
100.0 % uptime
Today
TRON (TRX) Operational
90 days ago
100.0 % uptime
Today
TrueUSD (TUSD) Operational
90 days ago
100.0 % uptime
Today
Uniswap (UNI) Operational
90 days ago
100.0 % uptime
Today
XRP (XRP) Operational
90 days ago
100.0 % uptime
Today
yearn.finance (YFI) Operational
90 days ago
100.0 % uptime
Today
Paris Saint-Germain Fan Token (PSG) Operational
90 days ago
100.0 % uptime
Today
FC Barcelona Fan Token (BAR) Operational
90 days ago
100.0 % uptime
Today
BONK (BONK) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Dogwifhat (WIF) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Render (RENDER) - Solana Network Operational
90 days ago
100.0 % uptime
Today
POPCAT (POPCAT) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Toncoin (TON) - Toncoin Network Operational
90 days ago
100.0 % uptime
Today
POL Token (Polygon network) (POL) Operational
90 days ago
100.0 % uptime
Today
Mexican pesos (MXN) 🇲🇽 Operational
90 days ago
100.0 % uptime
Today
Bank Transfer (SPEI) Operational
90 days ago
100.0 % uptime
Today
Debit Card Transfer Operational
90 days ago
100.0 % uptime
Today
Mobile Phone Transfer Operational
90 days ago
100.0 % uptime
Today
Argentine pesos (ARS) 🇦🇷 Operational
90 days ago
100.0 % uptime
Today
Bank Transfer (COELSA) Operational
90 days ago
100.0 % uptime
Today
Brazilian reais (BRL) 🇧🇷 Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
TED Operational
90 days ago
100.0 % uptime
Today
Colombian Pesos Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
USD stablecoins (USD) Operational
90 days ago
100.0 % uptime
Today
Ether ERC20 Token Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Solana SPL Token Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
2FA Operational
90 days ago
100.0 % uptime
Today
Phone Verification Operational
90 days ago
100.0 % uptime
Today
Identity Proofing Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance impacting Stock Services Aug 8, 2026 11:00-13:00 UTC

On August 8th, 2026 starting at 11:00 UTC, one of our third-party service providers will perform a scheduled maintenance on their systems. This maintenance is expected to last 2 hours, during which stock-related services will be temporarily disabled on the Bitso platform.

We recommend completing any pending stock operations before the maintenance window begins.

If you have any questions or need assistance, please don't hesitate to contact our support team at https://support.bitso.com.

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El 8 de agosto de 2026 a partir de las 05:00 MXT, uno de nuestros proveedores de servicios externos realizará un mantenimiento programado en sus sistemas. Se espera que este mantenimiento dure 2 horas, durante las cuales los servicios relacionados con acciones estarán temporalmente deshabilitados en la plataforma de Bitso.

Te recomendamos completar cualquier operación pendiente relacionada con acciones antes de que comience la ventana de mantenimiento.

Si tienes alguna pregunta o necesitas asistencia, no dudes en comunicarte con nuestro equipo de soporte en https://support.bitso.com.
Posted on Aug 05, 2026 - 21:49 UTC
System Metrics Month Week Day
Requests
Fetching

Aug 7, 2026

No incidents reported today.

Aug 6, 2026

[CANCELED] Core Authentication Server Scheduled Maintenance | August 7th, 2026
Completed - mantenimiento CANCELADO / maintenance CANCELED
Aug 6, 21:26 UTC
Scheduled - Please be advised that the scheduled maintenance for August 7th, 2026, from 03:00 to 05:55 UTC, has been canceled. All services will continue to operate normally, and no disruptions are expected. We apologize for any inconvenience this rescheduling may cause.
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Les informamos que el mantenimiento programado para el 6 de agosto a las 21:00 MXT | 22:00 COT, y el 7 de agosto a las 00:00 ART ha sido cancelado. Los servicios seguirán funcionando con total normalidad y no se prevén interrupciones. Lamentamos cualquier inconveniente que esta reprogramación pueda causar.

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Informamos que a manutenção agendada para o dia 7 de agosto de 2026, das 00:00 às 02:55 BRT foi cancelada. Os serviços continuarão funcionando com total normalidade e não são esperadas interrupções. Lamentamos qualquer inconveniente que este reagendamento possa causar.
Aug 3, 15:03 UTC
H (Humanity Protocol)
Resolved - Resolved. The sell window and liquidation process for H (Humanity Protocol) have concluded.
As previously announced, Bitso discontinued H following a confirmed security incident that affected the original H token contract in June 2026. Selling ended on August 6, 2026 at 18:00 UTC, and any remaining H balances have since been automatically converted to Digital Dollars at market price and credited to holders' accounts.
Deposits, withdrawals, buying, and selling for H remain permanently disabled. This discontinuation is final: there is no migration, airdrop, or replacement token for H, and Bitso does not list or support the new HUMANITY token.
If you held H and haven't seen your balance reflecting a Digital Dollars credit in your account, please contact Support.

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Resuelto. La ventana de venta y el proceso de liquidación de H (Humanity Protocol) han concluido.
Como se anunció previamente, Bitso descontinuó H tras un incidente de seguridad confirmado que afectó al contrato original del token H en junio de 2026. La venta finalizó el 6 de agosto de 2026 a las 18:00 UTC, y cualquier saldo restante de H ha sido convertido automáticamente a Dólares Digitales a precio de mercado y acreditado en las cuentas de los usuarios.
Los depósitos, retiros, compra y venta de H permanecen deshabilitados de forma permanente. Esta descontinuación es definitiva: no habrá migración, airdrop ni token de reemplazo para H, y Bitso no lista ni da soporte al nuevo token HUMANITY.
Si tenías H y no ves reflejado el depósito de Dólares Digitales en tu cuenta, por favor contacta a Soporte.

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Resolvido. A janela de venda e o processo de liquidação do H (Humanity Protocol) foram concluídos.
Como anunciado anteriormente, a Bitso descontinuou o H após um incidente de segurança confirmado que afetou o contrato original do token H em junho de 2026. A venda foi encerrada em 6 de agosto de 2026, às 18h00 UTC, e qualquer saldo restante de H foi convertido automaticamente para Dólares Digitais ao preço de mercado e creditado nas contas dos usuários.
Depósitos, saques, compra e venda de H permanecem desativados permanentemente. Essa descontinuação é definitiva: não haverá migração, airdrop ou token de substituição para o H, e a Bitso não lista nem oferece suporte ao novo token HUMANITY.
Se você possuía H e não vê seu saldo refletido como um crédito em Dólares Digitais em sua conta, entre em contato com o Suporte.
Todos os sistemas estão operando normalmente.
Aug 6, 19:25 UTC
Update - Update — Bitso is discontinuing H (Humanity Protocol) following a confirmed security incident that affected the original H token contract in June 2026.
Buying, deposits, and withdrawals for H are already disabled, and H has been in sell-only mode since June 10. Selling will also end on August 5, 2026 at 18:00 UTC.
If you hold H and want to control the timing yourself, you can sell your balance before then. If you can't sell — for example, if your balance is below the minimum sell size — you don't need to do anything. Your balance is not lost: any remaining H will be automatically converted to US dollars (USD) at market price during a liquidation window running on August 6th, 2026, and the proceeds will be credited to your account. Because of current market conditions for H, these proceeds, like those from a manual sale, may be very low.
This discontinuation is final. There is no migration, airdrop, or replacement token for H on Bitso, and we will not list or support the new HUMANITY token.
All other systems are operating normally, and your funds remain safe. We'll share a further update once the sell window closes.

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Actualización — Bitso está descontinuando H (Humanity Protocol) tras un incidente de seguridad confirmado que afectó al contrato original del token H en junio de 2026.
La compra, los depósitos y los retiros de H ya están deshabilitados, y H se encuentra en modo solo venta desde el 10 de junio. La venta también finalizará el 5 de agosto de 2026 a las 18:00 UTC.
Si tienes H y quieres controlar el momento de la venta tú mismo, puedes vender tu saldo antes de esa fecha. Si no puedes vender —por ejemplo, si tu saldo está por debajo del mínimo permitido— no necesitas hacer nada. Tu saldo no se pierde: cualquier H restante será convertido automáticamente a dólares estadounidenses (USD) a precio de mercado durante una ventana de liquidación el 6 de agosto de 2026, y los fondos serán acreditados a tu cuenta. Debido a las condiciones actuales del mercado para H, estos montos, al igual que los de una venta manual, podrían ser muy bajos.
Esta descontinuación es definitiva. No habrá migración, airdrop ni token de reemplazo para H en Bitso, y no listaremos ni daremos soporte al nuevo token HUMANITY.
Todos los demás sistemas funcionan con normalidad y tus fondos permanecen seguros. Compartiremos una nueva actualización una vez que cierre la ventana de venta.

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Atualização — A Bitso está descontinuando o H (Humanity Protocol) após um incidente de segurança confirmado que afetou o contrato original do token H em junho de 2026.
Compras, depósitos e saques de H já estão desativados, e o H está em modo somente venda desde 10 de junho. A venda também será encerrada em 5 de agosto de 2026, às 18h00 UTC.
Se você possui H e quer controlar o momento da venda por conta própria, pode vender seu saldo até essa data. Se não conseguir vender — por exemplo, se seu saldo estiver abaixo do mínimo permitido — você não precisa fazer nada. Seu saldo não será perdido: qualquer H restante será convertido automaticamente para dólares americanos (USD) ao preço de mercado durante uma janela de liquidação em 6 de agosto de 2026, e os valores serão creditados em sua conta. Devido às condições atuais do mercado para o H, esses valores, assim como os de uma venda manual, podem ser muito baixos.
Essa descontinuação é definitiva. Não haverá migração, airdrop ou token de substituição para o H na Bitso, e não faremos a listagem nem daremos suporte ao novo token HUMANITY.
Todos os demais sistemas estão operando normalmente, e seus fundos permanecem seguros. Compartilharemos uma nova atualização assim que a janela de venda for encerrada.
Aug 4, 16:05 UTC
Update - Due to current market conditions, the Humanity Protocol (H) token is experiencing significant price volatility. To protect our customers, buying the token has been halted, but selling via conversions remain operational. We advise you to exercise caution when trading or converting $H at this time.

All systems are operating normally, and your funds remain completely safe.

We are actively monitoring the situation and will provide updates as needed.

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Debido a las condiciones actuales del mercado, el token Humanity Protocol (H) está experimentando una volatilidad de precio significativa.Para proteger a nuestros clientes, se ha suspendido la compra del token, pero la venta a través de conversiones sigue operativa.

Te recomendamos actuar con precaución al operar o convertir H en este momento. Todos los sistemas funcionan con normalidad y tus fondos permanecen completamente seguros y protegidos.

Estamos monitoreando activamente la situación y proporcionaremos actualizaciones según sea necesario.

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Devido às condições atuais do mercado, o token Humanity Protocol (H) está apresentando uma volatilidade de preço significativa. Para proteger nossos clientes, a compra do token foi suspensa, mas a venda por meio de conversões permanece operacional.

Recomendamos cautela ao negociar ou converter H neste momento. Todos os sistemas estão funcionando normalmente, e seus fundos permanecem completamente seguros e protegidos.

Estamos monitorando ativamente a situação e forneceremos atualizações conforme necessário.
Jun 10, 17:04 UTC
Investigating - Due to current market conditions, the Humanity Protocol (H) token is experiencing significant price volatility. While conversions remain fully enabled, we advise you to exercise caution when trading or converting H at this time.

All systems are operating normally, and your funds remain completely safe and secure.

We are actively monitoring the situation and will provide updates as needed.

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Debido a las condiciones actuales del mercado, el token de Humanity Protocol (H) está experimentando una volatilidad de precios significativa. Aunque las conversiones permanecen completamente habilitadas, te recomendamos proceder con precaución al operar o convertir H en este momento.

Todos los sistemas están funcionando con normalidad y tus fondos permanecen completamente seguros.

Estamos monitoreando activamente la situación y proporcionaremos actualizaciones según sea necesario.

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Devido às condições atuais do mercado, o token da Humanity Protocol (H) está passando por uma volatilidade de preços significativa. Embora as conversões permaneçam totalmente ativadas, recomendamos que você tenha cautela ao negociar ou converter H no momento.

Todos os sistemas estão operando normalmente e seus fundos permanecem completamente seguros.

Estamos monitorando ativamente a situação e forneceremos atualizações conforme necessário.
Jun 9, 14:45 UTC

Aug 5, 2026

No incidents reported.

Aug 4, 2026

BRFQ Operations Issues
Resolved - This incident has been resolved.
Aug 4, 13:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 3, 17:53 UTC
Investigating - We are currently experiencing a significant latency affecting the ability to quote and convert RFQ (Request for Quotation). Our engineering team is already working on this case.

We apologize for any inconvenience this may cause and appreciate your understanding.

For further assistance, please contact our Customer Support team at https://support.bitso.com/

-----------------------------------------------------------------

Actualmente estamos experimentando una latencia significativa que afecta la capacidad de cotizar y convertir RFQ (Request for Quotation). Nuestro equipo de ingeniería ya está trabajando en este caso.

Nos disculpamos por cualquier inconveniente que esto pueda causar y agradecemos tu comprensión.

Para obtener más asistencia, ponte en contacto con nuestro equipo de Atención a Clientes en https://support.bitso.com/

-----------------------------------------------------------------

No momento, estamos enfrentando uma latência significativa que afeta a capacidade de cotar e converter RFQ (Request for Quotation). Nossa equipe de engenharia já está trabalhando neste caso.

Pedimos desculpas por qualquer inconveniente que isso possa causar e agradecemos a sua compreensão.

Para obter mais ajuda, entre em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com
Aug 3, 16:48 UTC

Aug 3, 2026

Aug 2, 2026

Scheduled Maintenance | USD Deposits and Withdrawals
Completed - The scheduled maintenance has been completed.
Aug 2, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 03:00 UTC
Scheduled - On August 2nd, 2026 starting at 03:00 UTC, one of our third-party providers will perform scheduled maintenance that will impact USD deposits and withdrawals for usd/ach wires (not crypto). The maintenance is expected to last 30 minutes.

During this period, USD deposits and withdrawals might experience degraded performance.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

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El 2 de agosto de 2026, a partir de las 03:00 UTC, uno de nuestros proveedores externos realizará un mantenimiento programado que afectará los depósitos y retiros de USD para ACH/transferencias bancarias en USD (no cripto). Se espera que el mantenimiento dure 30 minutos.

Durante este periodo, los depósitos y retiros de USD podrían experimentar un rendimiento degradado.

Ten la seguridad de que tus fondos permanecerán seguros en todo momento.

Si requieres más asistencia, no dudes en contactar a nuestro equipo de Atención a Clientes en https://support.bitso.com.

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Em 2 de agosto de 2026, a partir das 03:00 UTC, um de nossos provedores terceirizados realizará uma manutenção programada que afetará os depósitos e saques de USD para transferências ACH/wire em USD (não cripto). A previsão é que a manutenção dure 30 minutos.

Durante este período, os depósitos e saques de USD podem apresentar um desempenho instável.

Tenha a certeza de que seus fundos permanecerão seguros em todos os momentos.

Se precisar de mais ajuda, não hesite em entrar em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com.
Jul 29, 18:52 UTC

Aug 1, 2026

Scheduled Maintenance impacting Stock Services
Completed - The scheduled maintenance has been completed.
Aug 1, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 1, 11:00 UTC
Scheduled - On August 1st, 2026 starting at 11:00 UTC, one of our third-party providers will perform scheduled maintenance that will impact stock-related services. The maintenance is expected to last 1.5 hours.

During this period, stock-related services will be temporarily disabled.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.
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El 1 de agosto de 2026 a partir de las 05:00 MXT, uno de nuestros proveedores externos realizará un mantenimiento programado que afectará los servicios relacionados con acciones. Se espera que el mantenimiento dure 1.5 horas.

Durante este período, los servicios relacionados con acciones estarán deshabilitados temporalmente.

Ten la seguridad de que tus fondos permanecerán seguros en todo momento.

Si necesitas ayuda, no dudes en ponerte en contacto con nuestro equipo de Soporte al Cliente en https://support.bitso.com.
Jul 28, 19:20 UTC

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

SPEI (MXN) maintenance | July 28th, 2026
Completed - The scheduled maintenance has been completed.
Jul 28, 10:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 10:30 UTC
Scheduled - We will conduct scheduled maintenance on Tuesday, July 28th, 2026, from 10:30 to 13:00 UTC.

During this window, deposits and withdrawals for SPEI will be unavailable. We expect services to resume normal operations immediately following the completion of the maintenance.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our systems.

Rest assured, your funds remain secure at all times.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

---------------------------------------------------

Realizaremos tareas de mantenimiento programadas el martes 28 de julio de 2026, de 04:30 a 07:00 MXT.

Durante este periodo, no estarán disponibles los depósitos ni los retiros de SPEI. Esperamos que los servicios se reanuden con normalidad inmediatamente después de finalizar el mantenimiento.

Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su comprensión mientras trabajamos para mejorar la fiabilidad y el rendimiento de nuestros sistemas.

Tenga la seguridad de que sus fondos permanecen protegidos en todo momento.

Si necesita más ayuda, póngase en contacto con nuestro equipo de Atención al Cliente en https://support.bitso.com/.
Jul 14, 18:11 UTC
Scheduled Maintenance: MX Data Validation — Possible Intermittencies
Completed - The scheduled maintenance has been completed.
Jul 28, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 05:00 UTC
Scheduled - One of our providers will be undergoing scheduled maintenance:
- Start: July 27, 11:00 PM (CDMX time)
- End: July 28, 3:00 AM (CDMX time)
- Estimated duration: 4 hours

During this window, users may experience intermittent delays when we validate new MX user data. If affected, you may briefly see a "we are validating your data" screen. This maintenance does not affect other platform operations.

We apologize for any inconvenience and appreciate your patience.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

--------------------------

Uno de nuestros proveedores estará en mantenimiento programado:
- Inicio: 27 de julio, 11:00 PM (hora CDMX)
- Fin: 28 de julio, 3:00 AM (hora CDMX)
- Duración estimada: 4 horas

Durante este periodo, es posible que los usuarios experimenten demoras intermitentes al validar los datos de nuevos usuarios de MX. Si te ves afectado, es posible que veas brevemente la pantalla "estamos validando tus datos". Este mantenimiento no afecta el resto de las operaciones de la plataforma.

Ofrecemos una disculpa por cualquier inconveniente y agradecemos tu paciencia.

Si requieres asistencia adicional, no dudes en contactar a nuestro equipo de Soporte al Cliente en https://support.bitso.com.
Jul 14, 16:18 UTC

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Scheduled Maintenance impacting Stock Services
Completed - The scheduled maintenance has been completed.
Jul 25, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 11:00 UTC
Scheduled - On July 25th, 2026 starting at 11:00 UTC, one of our third-party providers will perform scheduled maintenance that will impact stock-related services. The maintenance is expected to last 1 hour.

During this period, stock-related services will be temporarily disabled.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

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El 25 de julio de 2026 a partir de las 05:00 MXT, uno de nuestros proveedores externos realizará un mantenimiento programado que afectará los servicios relacionados con acciones. Se espera que el mantenimiento dure 1 hora.

Durante este período, los servicios relacionados con acciones estarán deshabilitados temporalmente.

Ten la seguridad de que tus fondos permanecerán seguros en todo momento.

Si necesitas ayuda, no dudes en ponerte en contacto con nuestro equipo de Soporte al Cliente en https://support.bitso.com.
Jul 20, 20:12 UTC

Jul 24, 2026

No incidents reported.

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