Update - Due to current market conditions, the Humanity Protocol (H) token is experiencing significant price volatility. To protect our customers, buying the token has been halted, but selling via conversions remain operational. We advise you to exercise caution when trading or converting $H at this time.

All systems are operating normally, and your funds remain completely safe.

We are actively monitoring the situation and will provide updates as needed.

-----------------------------------------------------

Debido a las condiciones actuales del mercado, el token Humanity Protocol (H) está experimentando una volatilidad de precio significativa.Para proteger a nuestros clientes, se ha suspendido la compra del token, pero la venta a través de conversiones sigue operativa.

Te recomendamos actuar con precaución al operar o convertir H en este momento. Todos los sistemas funcionan con normalidad y tus fondos permanecen completamente seguros y protegidos.

Estamos monitoreando activamente la situación y proporcionaremos actualizaciones según sea necesario.

-----------------------------------------------------

Devido às condições atuais do mercado, o token Humanity Protocol (H) está apresentando uma volatilidade de preço significativa. Para proteger nossos clientes, a compra do token foi suspensa, mas a venda por meio de conversões permanece operacional.

Recomendamos cautela ao negociar ou converter H neste momento. Todos os sistemas estão funcionando normalmente, e seus fundos permanecem completamente seguros e protegidos.

Estamos monitorando ativamente a situação e forneceremos atualizações conforme necessário.

Jun 10, 2026 - 17:04 UTC
Investigating - Due to current market conditions, the Humanity Protocol (H) token is experiencing significant price volatility. While conversions remain fully enabled, we advise you to exercise caution when trading or converting H at this time.

All systems are operating normally, and your funds remain completely safe and secure.

We are actively monitoring the situation and will provide updates as needed.

-----------------------------------------------------

Debido a las condiciones actuales del mercado, el token de Humanity Protocol (H) está experimentando una volatilidad de precios significativa. Aunque las conversiones permanecen completamente habilitadas, te recomendamos proceder con precaución al operar o convertir H en este momento.

Todos los sistemas están funcionando con normalidad y tus fondos permanecen completamente seguros.

Estamos monitoreando activamente la situación y proporcionaremos actualizaciones según sea necesario.

-----------------------------------------------------

Devido às condições atuais do mercado, o token da Humanity Protocol (H) está passando por uma volatilidade de preços significativa. Embora as conversões permaneçam totalmente ativadas, recomendamos que você tenha cautela ao negociar ou converter H no momento.

Todos os sistemas estão operando normalmente e seus fundos permanecem completamente seguros.

Estamos monitorando ativamente a situação e forneceremos atualizações conforme necessário.

Jun 09, 2026 - 14:45 UTC

About This Site

Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Bitso Website 🖥 Operational
90 days ago
100.0 % uptime
Today
Bitso Mobile 📱 Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha 📈 Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha Mobile 📱 Operational
90 days ago
100.0 % uptime
Today
Bitso Trading Engine 🚀 Operational
90 days ago
100.0 % uptime
Today
Bitso API 🤖 Operational
90 days ago
100.0 % uptime
Today
Bitso Transfer 📲 Operational
90 days ago
100.0 % uptime
Today
Bitso Card Operational
90 days ago
100.0 % uptime
Today
Bitso Business Operational
90 days ago
100.0 % uptime
Today
Cryptocurrencies 🌎 Operational
90 days ago
99.99 % uptime
Today
Aave Token (AAVE) Operational
90 days ago
100.0 % uptime
Today
Algorand (ALGO) Operational
90 days ago
100.0 % uptime
Today
ApeCoin (APE) Operational
90 days ago
100.0 % uptime
Today
Arbitrum (ARB) Operational
90 days ago
100.0 % uptime
Today
ATOM (ATOM) - Cosmos Hub Network Operational
90 days ago
100.0 % uptime
Today
Avalanche (AVAX) Operational
90 days ago
100.0 % uptime
Today
Axie Infinity (AXS) Operational
90 days ago
100.0 % uptime
Today
Balancer (BAL) Operational
90 days ago
100.0 % uptime
Today
BAT (BAT) Operational
90 days ago
100.0 % uptime
Today
Bitcoin Cash (BCH) Operational
90 days ago
100.0 % uptime
Today
Bitcoin (BTC) Operational
90 days ago
100.0 % uptime
Today
Cardano (ADA) Operational
90 days ago
100.0 % uptime
Today
Chainlink Token (LINK) Operational
90 days ago
100.0 % uptime
Today
Chiliz (CHZ) Operational
90 days ago
100.0 % uptime
Today
Compound (COMP) Operational
90 days ago
100.0 % uptime
Today
Curve DAO (CRV) Operational
90 days ago
100.0 % uptime
Today
Dai (DAI) Operational
90 days ago
100.0 % uptime
Today
Dogecoin (DOGE) Operational
90 days ago
100.0 % uptime
Today
dYdX (DYDX) Operational
90 days ago
100.0 % uptime
Today
Enjin (ENJ) Operational
90 days ago
100.0 % uptime
Today
Ether (arb) (ETH) Operational
90 days ago
100.0 % uptime
Today
Ether (eth) (ETH) Operational
90 days ago
100.0 % uptime
Today
EUR stablecoins (EUR) Operational
90 days ago
100.0 % uptime
Today
Fantom (FTM) Operational
90 days ago
100.0 % uptime
Today
Gala (GALA) Operational
90 days ago
100.0 % uptime
Today
Hedera (HBAR) Operational
90 days ago
99.98 % uptime
Today
Lido DAO (LDO) Operational
90 days ago
100.0 % uptime
Today
Litecoin (LTC) Operational
90 days ago
100.0 % uptime
Today
Loopring (LRC) Operational
90 days ago
100.0 % uptime
Today
Maker (MKR) Operational
90 days ago
100.0 % uptime
Today
MANA (MANA) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Ethereum network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Polygon network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
NEAR (NEAR) Operational
90 days ago
100.0 % uptime
Today
OMG Network (OMG) Operational
90 days ago
100.0 % uptime
Today
PEPE (PEPE) Operational
90 days ago
100.0 % uptime
Today
PAX Gold (PAXG) Operational
90 days ago
100.0 % uptime
Today
Polkadot (DOT) Operational
90 days ago
100.0 % uptime
Today
Quant (QNT) Operational
90 days ago
100.0 % uptime
Today
Sand (SAND) Operational
90 days ago
100.0 % uptime
Today
Shiba Inu (SHIB) Operational
90 days ago
100.0 % uptime
Today
Solana (SOL) Operational
90 days ago
99.98 % uptime
Today
Stellar (XLM) Operational
90 days ago
100.0 % uptime
Today
SushiSwap (SUSHI) Operational
90 days ago
100.0 % uptime
Today
Synthetix (SNX) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Ethereum network) (USDT) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Tron network) (USDT) Operational
90 days ago
100.0 % uptime
Today
The Graph (GRT) Operational
90 days ago
100.0 % uptime
Today
Tigres (TIGRES) Operational
90 days ago
100.0 % uptime
Today
TRON (TRX) Operational
90 days ago
100.0 % uptime
Today
TrueUSD (TUSD) Operational
90 days ago
100.0 % uptime
Today
Uniswap (UNI) Operational
90 days ago
100.0 % uptime
Today
XRP (XRP) Operational
90 days ago
100.0 % uptime
Today
yearn.finance (YFI) Operational
90 days ago
100.0 % uptime
Today
Paris Saint-Germain Fan Token (PSG) Operational
90 days ago
100.0 % uptime
Today
FC Barcelona Fan Token (BAR) Operational
90 days ago
100.0 % uptime
Today
BONK (BONK) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Dogwifhat (WIF) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Render (RENDER) - Solana Network Operational
90 days ago
100.0 % uptime
Today
POPCAT (POPCAT) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Toncoin (TON) - Toncoin Network Operational
90 days ago
100.0 % uptime
Today
POL Token (Polygon network) (POL) Operational
90 days ago
100.0 % uptime
Today
Mexican pesos (MXN) 🇲🇽 Operational
90 days ago
99.91 % uptime
Today
Bank Transfer (SPEI) Operational
90 days ago
99.74 % uptime
Today
Debit Card Transfer Operational
90 days ago
100.0 % uptime
Today
Mobile Phone Transfer Operational
90 days ago
100.0 % uptime
Today
Argentine pesos (ARS) 🇦🇷 Operational
90 days ago
100.0 % uptime
Today
Bank Transfer (COELSA) Operational
90 days ago
100.0 % uptime
Today
Brazilian reais (BRL) 🇧🇷 Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
TED Operational
90 days ago
100.0 % uptime
Today
Colombian Pesos Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
USD stablecoins (USD) Operational
90 days ago
100.0 % uptime
Today
Ether ERC20 Token Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Solana SPL Token Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
2FA Operational
90 days ago
100.0 % uptime
Today
Phone Verification Operational
90 days ago
100.0 % uptime
Today
Identity Proofing Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance impacting Stock Services Jun 13, 2026 11:00-14:00 UTC

On June 13th, 2026 starting at 11:00 UTC, one of our third-party providers will perform scheduled maintenance that will impact stock-related services. The maintenance is expected to last 3 hours.

During this period, stock-related services will be temporarily disabled.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

-------------------------------------------------------------

El 13 de junio de 2026 a partir de las 05:00 MXT, uno de nuestros proveedores externos realizará un mantenimiento programado que afectará los servicios relacionados con acciones. Se espera que el mantenimiento dure 3 horas.

Durante este período, los servicios relacionados con acciones estarán deshabilitados temporalmente.

Ten la seguridad de que tus fondos permanecerán seguros en todo momento.

Si necesitas ayuda, no dudes en ponerte en contacto con nuestro equipo de Soporte al Cliente en https://support.bitso.com.

Posted on Jun 09, 2026 - 14:26 UTC
Requests
Fetching
Jun 11, 2026

No incidents reported today.

Jun 10, 2026

Unresolved incident: H (Humanity Protocol).

Jun 9, 2026
Jun 8, 2026

No incidents reported.

Jun 7, 2026
Resolved - This incident has been resolved.
Jun 7, 12:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 7, 11:42 UTC
Investigating - We are currently experiencing degraded performance with deposits and withdrawals for the assets listed below due to an issue with one of our third-party integration providers. Our team is actively working with the provider to restore full service as quickly as possible.

During this period, deposits and withdrawals for the affected assets may be delayed or temporarily unavailable.

Affected assets by network:
• Cardano: ADA
• Polkadot: DOT
• Dogecoin: DOGE
• Solana: SOL, WIF, BONK, RENDER, POPCAT, RAY, USDC
• Algorand: ALGO
• Stellar: XLM
• NEAR: NEAR
• Avalanche: AVAX
• Ethereum: ETH, BAL, OMG, QNT, CRV, LRC, GRT, SUSHI, ENJ, SNX, YFI, COMP, UNI, GALA, AXS, LINK, AAVE, APE, SAND, CHZ, BAT, TUSD, MANA, SHIB, USDT, PAXG, USDC, EUROC, MXNB, PEPE, LDO, RLUSD, FLOKI, NEIRO, PYUSD, FET, ONDO, VIRTUAL, SKY, USDS, PENDLE
• Chiliz 2.0: BAR, PSG, TIGRES
• Cosmos Hub: ATOM
• Polygon: POL, WETH, USDT, BRL1
• Arbitrum: ETH, ARB
• Tron: TRX, USDT
• Optimism: ETH
• Hedera: HBAR
• Sonic: S
• TON: TON
• dYdX Chain: dYdX
• Base: ETH, USDC

We will provide updates as the situation progresses. We apologize for any inconvenience.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

Jun 7, 11:41 UTC
Jun 6, 2026
Completed - The scheduled maintenance has been completed.
Jun 6, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 11:00 UTC
Scheduled - On June 6th, 2026 starting at 11:00 UTC, one of our third-party providers will perform scheduled maintenance that will impact stock-related services. The maintenance is expected to last 3 hours.

During this period, stock-related services will be temporarily disabled.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

-------------------------------------------------------------

El 5 de junio de 2026 a partir de las 05:00 MXT, uno de nuestros proveedores externos realizará un mantenimiento programado que afectará los servicios relacionados con acciones. Se espera que el mantenimiento dure 3 horas.

Durante este período, los servicios relacionados con acciones estarán deshabilitados temporalmente.

Ten la seguridad de que tus fondos permanecerán seguros en todo momento.

Si necesitas ayuda, no dudes en ponerte en contacto con nuestro equipo de Soporte al Cliente en https://support.bitso.com.

Jun 2, 18:07 UTC
Completed - The scheduled maintenance has been completed.
Jun 6, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 00:00 UTC
Scheduled - On June 6th, 2026 starting at 00:00 UTC, one of our third-party providers will perform scheduled maintenance that will impact stock-related services. The maintenance is expected to last 30 minutes.

During this period, stock-related services will be temporarily disabled.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

-------------------------------------------------------------

El 5 de junio de 2026 a partir de las 18:00 MXT, uno de nuestros proveedores externos realizará un mantenimiento programado que afectará los servicios relacionados con acciones. Se espera que el mantenimiento dure 30 minutos.

Durante este período, los servicios relacionados con acciones estarán deshabilitados temporalmente.

Ten la seguridad de que tus fondos permanecerán seguros en todo momento.

Si necesitas ayuda, no dudes en ponerte en contacto con nuestro equipo de Soporte al Cliente en https://support.bitso.com.

Jun 2, 18:03 UTC
Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Resolved - This incident has been resolved.
Jun 3, 00:35 UTC
Investigating - We are currently investigating an issue affecting the Portfolio Profit & Loss chart. You may be seeing an incorrect drop in your portfolio value. This is a display error only.

Your actual balance and funds are not affected. Trading and all transactions continue to work normally.

We are working on a fix and will provide updates as we make progress.

We apologize for the concern this may have caused.

------------

Actualmente estamos investigando un inconveniente que afecta al gráfico de Pérdidas y Ganancias (P&L) de la cartera. Es posible que vea una caída incorrecta en el valor de su cartera. Esto es únicamente un error de visualización.

Su saldo y fondos reales no se ven afectados. Las operaciones y todas las transacciones siguen funcionando con normalidad.

Estamos trabajando en una solución y proporcionaremos actualizaciones a medida que avancemos.

Le pedimos disculpas por la preocupación que esto haya podido causar.

------------

Estamos investigando um problema que afeta o gráfico de Lucros e Perdas (P&L) do Portfólio. É possível que você veja uma queda incorreta no valor do seu portfólio. Trata-se apenas de um erro de exibição.

Seu saldo e fundos reais não foram afetados. As negociações e todas as transações continuam funcionando normalmente.

Estamos trabalhando em uma correção e traremos atualizações à medida que avançarmos.

Pedimos desculpas por qualquer preocupação que isso possa ter causado.

Jun 2, 21:35 UTC
Jun 2, 2026
Resolved - Following a period of close monitoring, we can confirm that deposit performance is completely stable and processing times have returned to normal. Consequently, this incident has been resolved.

Thank you once again for your patience and support throughout this process!

----------------

Tras el período de monitoreo, podemos confirmar que el rendimiento de los depósitos es completamente estable y los tiempos de procesamiento han vuelto a la normalidad. En consecuencia, este incidente ha sido resuelto.

¡Agradecemos una vez más su paciencia y apoyo a lo largo de este proceso!

Jun 2, 20:04 UTC
Monitoring - A fix has been successfully implemented for the processing delays affecting ARS deposits. Deposits are now flowing as usual, and our team is actively monitoring the system to ensure everything remains stable.

Thank you again for your patience and understanding while we resolved this issue!

----------------

Se ha implementado con éxito una solución para los retrasos en el procesamiento que afectaban a los depósitos en ARS. Los depósitos se están procesando con normalidad, y nuestro equipo está monitoreando activamente el sistema para garantizar que todo se mantenga estable.

¡Agradecemos nuevamente su paciencia y comprensión mientras resolvíamos este inconveniente!

Jun 2, 18:10 UTC
Update - Our team is continuing to work toward a resolution for the processing delays affecting ARS deposits. We have isolated the cause and we are currently developing and testing solutions to resolve this safely and effectively.

We understand the frustration this causes and sincerely apologize for the extended delay.

----------------

Nuestro equipo continúa trabajando para resolver los retrasos en el procesamiento que afectan a los depósitos en ARS. Hemos aislado la causa y actualmente estamos desarrollando y probando soluciones para resolver esto de manera segura y efectiva.

Entendemos la frustración que esto causa y les pedimos una sincera disculpa por la prolongada demora.

Jun 2, 17:04 UTC
Identified - We have identified the root cause of the processing delays affecting ARS deposits, and our team is currently implementing a fix.

----------------

Hemos identificado la causa raíz de los retrasos en el procesamiento que afectan a los depósitos en ARS, y nuestro equipo ya está implementando una solución.

Jun 2, 14:36 UTC
Investigating - We are currently experiencing processing delays that are affecting ARS deposits. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.

ARS withdrawals remain operational.

Your funds are entirely safe.

We sincerely apologize for the inconvenience and will provide regular updates here as we make progress.

----------------

Actualmente estamos experimentando demoras de procesamiento que afectan a los depósitos en ARS. Nuestro equipo está investigando activamente la causa raíz y trabajando para resolver el problema lo antes posible.

Los retiros en ARS permanecen completamente operativos.

Sus fondos están totalmente seguros.

Pedimos disculpas sinceramente por los inconvenientes y proporcionaremos actualizaciones periódicas aquí a medida que avancemos.

Jun 2, 13:51 UTC
Resolved - This incident has been resolved.
Jun 2, 12:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 11:56 UTC
Investigating - We have identified an issue causing degradation or slowness in processing deposits and withdrawals for MXN, ARS, and BRL.
Our engineering team is currently investigating and working on a fix to restore full functionality as soon as possible.

We apologize for the inconvenience and will provide further updates shortly.

Rest assured, your funds will remain secure at all times.
If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

---------------------------
Hemos detectado un problema que está causando degradación o lentitud en el procesamiento de depósitos y retiros para MXN, ARS y BRL.
Nuestro equipo de ingeniería ya está investigando y trabajando en una solución para restablecer la funcionalidad completa lo antes posible.
Lamentamos los inconvenientes y compartiremos más información pronto.

Ten la seguridad de que tus fondos permanecen seguros en todo momento.
Si necesitas asistencia adicional, por favor contacta a nuestro equipo de Soporte al Cliente en https://support.bitso.com/.

---------------------------

Identificamos um problema que está causando degradação ou lentidão no processamento de depósitos e saques para MXN, ARS e BRL.
Nossa equipe de engenharia já está investigando e trabalhando em uma solução para restabelecer a funcionalidade completa o mais rápido possível.
Pedimos desculpas pelo transtorno e enviaremos novas atualizações em breve.

Fique tranquilo: seus fundos permanecem seguros em todos os momentos.
Caso precise de suporte adicional, entre em contato com nossa equipe de Atendimento ao Cliente em https://support.bitso.com/.

Jun 2, 09:48 UTC
Completed - The scheduled maintenance has been completed.
Jun 2, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 11:00 UTC
Scheduled - We will conduct scheduled maintenance on Tuesday, June 2nd, 2026, from 11:00 to 12:00 UTC (05:00 to 06:00 CST).

During this window, deposits and withdrawals for SPEI will be unavailable. We expect services to resume normal operations immediately following the completion of the maintenance.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our systems.

Rest assured, your funds remain secure at all times.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

-------------------------------------------------------------------------------------------

Realizaremos tareas de mantenimiento programadas el martes 2 de junio de 2026, de 11:00 a 12:00 UTC (de 05:00 a 06:00 CST).

Durante este periodo, no estarán disponibles los depósitos ni los retiros de SPEI. Esperamos que los servicios se reanuden con normalidad inmediatamente después de finalizar el mantenimiento.

Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su comprensión mientras trabajamos para mejorar la fiabilidad y el rendimiento de nuestros sistemas.

Tenga la seguridad de que sus fondos permanecen protegidos en todo momento.

Si necesita más ayuda, póngase en contacto con nuestro equipo de Atención al Cliente en https://support.bitso.com/.

May 26, 20:26 UTC
Completed - The scheduled maintenance has been completed.
Jun 2, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 07:00 UTC
Scheduled - On Jun 2nd from 07:00 to 10:00 UTC, we will be performing a scheduled infrastructure upgrade to optimize our platform's performance and security.

During this window, withdrawals for the following assets will be temporarily disabled:
- Bitcoin (BTC)
- Ripple (XRP)
- Litecoin (LTC)
- Bitcoin Cash (BCH)

Deposits, trading, fiat operations, and all other crypto assets will continue to function normally.

As always, all user funds remain completely safe and secure during this routine upgrade.

We apologize for any inconvenience this may cause and appreciate your patience as we work to improve our platform.

If you need any assistance, please contact our Customer Support team at https://support.bitso.com/.

--------------------

El 2 de junio comenzando a las 01:00 CST | 02:00 COT | 04:00 ART, llevaremos a cabo una actualización de infraestructura programada para optimizar el rendimiento y la seguridad de nuestra plataforma. Este procedimiento tiene una duración estimada de 3 horas.

Durante este período, los retiros para las siguientes monedas estarán deshabilitados temporalmente:
- Bitcoin (BTC)
- Ripple (XRP)
- Litecoin (LTC)
- Bitcoin Cash (BCH)

Los depósitos, el trading, las operaciones con moneda fiat y todos los demás criptoactivos seguirán funcionando con normalidad.

Como siempre, todos los fondos de los usuarios permanecerán completamente seguros durante esta actualización de rutina.

Pedimos disculpas por cualquier inconveniente que esto pueda causar y agradecemos tu paciencia mientras trabajamos para mejorar nuestra plataforma.

Si necesitas ayuda, por favor ponte en contacto con nuestro equipo de Soporte al Cliente en https://support.bitso.com/.

--------------------

No dia 2 de junho, das 04:00 às 07:00 BRT, realizaremos uma atualização programada de infraestrutura para otimizar o desempenho e a segurança da nossa plataforma.

Durante esse período, os saques dos seguintes ativos estarão temporariamente desativados:
- Bitcoin (BTC)
- Ripple (XRP)
- Litecoin (LTC)
- Bitcoin Cash (BCH)

Os depósitos, o trading, as operações com moeda fiduciária e todos os outros criptoativos continuarão funcionando normalmente.

Como sempre, todos os fundos dos usuários permanecerão totalmente seguros durante esta atualização de rotina.

Pedimos desculpas por qualquer inconveniente que isso possa causar e agradecemos a sua paciência enquanto trabalhamos para melhorar a nossa plataforma.

Se precisar de ajuda, entre em contato com a nossa equipe de Suporte ao Cliente em https://support.bitso.com/.

Jun 1, 17:47 UTC
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Completed - The scheduled maintenance has been completed.
May 28, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 18:00 UTC
Scheduled - Base will perform an upgrade on May 28th, at 18:00 UTC for 2 hours.
During that period, the network might experience intermittences, affecting USDC/Base and ETH/Base.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

----------------------------------------------

Base realizará una actualización el 28 de mayo a las 12:00 MXT | 13:00 COT | 15:00 durante 2 horas. Durante ese período, la red podría experimentar intermitencias, afectando a USDC/Base y ETH/Base.

Ten la seguridad de que tus fondos permanecerán seguros en todo momento.

Si necesitas ayuda, no dudes en ponerte en contacto con nuestro equipo de Soporte al Cliente en https://support.bitso.com.

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A rede Base realizará uma atualização no dia 28 de maio, às 15:00 BRT, com duração de 2 horas. Durante esse período, a rede poderá apresentar instabilidades, afetando USDC/Base e ETH/Base.

Fique tranquilo, seus fundos permanecerão seguros em todos os momentos.

Se precisar de ajuda, não hesite em entrar em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com.

May 28, 16:07 UTC