In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 02, 2026 - 15:18 UTC
Sep 02, 2026 - 15:18 UTC
Scheduled - To ensure a secure, high-quality trading experience, Bitso periodically reviews listed assets based on liquidity and market quality. As a result, Bitso will stop ACX (Across Protocol) trading on September 16.
Here's what you need to know:
ACX purchases have been unavailable since September 2nd.
You can sell your balance until September 16.
A 5.25 USD sell minimum applies. If your balance is below that amount, you don't need to do anything, it will convert to USD automatically.
If you don't sell in time, your balance will convert to USD automatically.
Given ACX's low liquidity, the amount you get may be lower than expected.
What you can do now:
Sell: Sell your ACX balance on Bitso before September 16, if you'd like to control the timing yourself.
Sep 2, 2026 15:18 - Sep 16, 2026 15:18 UTC
Here's what you need to know:
ACX purchases have been unavailable since September 2nd.
You can sell your balance until September 16.
A 5.25 USD sell minimum applies. If your balance is below that amount, you don't need to do anything, it will convert to USD automatically.
If you don't sell in time, your balance will convert to USD automatically.
Given ACX's low liquidity, the amount you get may be lower than expected.
What you can do now:
Sell: Sell your ACX balance on Bitso before September 16, if you'd like to control the timing yourself.
Sep 2, 2026 15:18 - Sep 16, 2026 15:18 UTC
About This Site
Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.
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Scheduled Maintenance
Scheduled Maintenance impacting Stock Services Sep 12, 2026 11:00-12:30 UTC
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On September 12th, 2026 starting at 11:00 UTC, one of our third-party service providers will perform a scheduled maintenance on their systems. This maintenance is expected to last 1.5 hours, during which stock-related services will be temporarily disabled on the Bitso platform.
We recommend completing any pending stock operations before the maintenance window begins.
If you have any questions or need assistance, please don't hesitate to contact our support team at https://support.bitso.com.
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El 12 de septiembre de 2026 a partir de las 05:00 MXT, uno de nuestros proveedores de servicios externos realizará un mantenimiento programado en sus sistemas. Se espera que este mantenimiento dure 1.5 horas, durante las cuales los servicios relacionados con acciones estarán temporalmente deshabilitados en la plataforma de Bitso.
Te recomendamos completar cualquier operación pendiente relacionada con acciones antes de que comience la ventana de mantenimiento.
Si tienes alguna pregunta o necesitas asistencia, no dudes en comunicarte con nuestro equipo de soporte en https://support.bitso.com.
Posted on Sep 08, 2026 - 19:22 UTC
On September 12th, 2026 starting at 11:00 UTC, one of our third-party service providers will perform a scheduled maintenance on their systems. This maintenance is expected to last 1.5 hours, during which stock-related services will be temporarily disabled on the Bitso platform.
We recommend completing any pending stock operations before the maintenance window begins.
If you have any questions or need assistance, please don't hesitate to contact our support team at https://support.bitso.com.
----
El 12 de septiembre de 2026 a partir de las 05:00 MXT, uno de nuestros proveedores de servicios externos realizará un mantenimiento programado en sus sistemas. Se espera que este mantenimiento dure 1.5 horas, durante las cuales los servicios relacionados con acciones estarán temporalmente deshabilitados en la plataforma de Bitso.
Te recomendamos completar cualquier operación pendiente relacionada con acciones antes de que comience la ventana de mantenimiento.
Si tienes alguna pregunta o necesitas asistencia, no dudes en comunicarte con nuestro equipo de soporte en https://support.bitso.com.
Posted on Sep 08, 2026 - 19:22 UTC