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Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Uptime over the past 90 days. View historical uptime.
Website šŸ–„ Operational
90 days ago
99.82 % uptime
Today
Trading Engine šŸš€ ? Operational
90 days ago
99.83 % uptime
Today
API šŸ¤– ? Operational
90 days ago
99.83 % uptime
Today
Bitso Alpha šŸ“ˆ ? Operational
90 days ago
99.83 % uptime
Today
Bitso Transfer šŸ“² ? Operational
90 days ago
99.83 % uptime
Today
Bitso App šŸ“± ? Operational
90 days ago
99.83 % uptime
Today
Cryptocurrencies šŸŒŽ ? Operational
Bitcoin - BTC Operational
Ethereum - ETH Operational
Ripple - XRP Operational
Litecoin - LTC Operational
Bitcoin Cash - BCH Operational
TrueUSD - TUSD Operational
Golem - GNT Operational
Decentraland - MANA Operational
Basic Attention Token - BAT Operational
Mexico šŸ‡²šŸ‡½ ? Operational
Oxxo Pay [Cash deposits] ? Operational
SPEI Deposits and withdrawals ? Operational
Customer Support [Mexico] Operational
Argentina šŸ‡¦šŸ‡· Operational
Argentinan Pesos Deposits and withdrawals ? Operational
Brasil šŸ‡§šŸ‡· Operational
90 days ago
99.2 % uptime
Today
PIX Operational
90 days ago
99.2 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Requests
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Past Incidents
May 14, 2021

No incidents reported today.

May 13, 2021

No incidents reported.

May 12, 2021
Estamos presentando demoras en los retiros de XRP
Resolved - This incident has been resolved.
May 12, 21:31 CDT
Investigating - Estamos presentando demoras en algunos retiros de XRP. Hemos identificado el problema y estamos trabajando diligentemente para resolverlo tan pronto como sea posible.

We are currently experiencing delays in XRP withdrawals. We have identified the problem and are working diligently to resolve it as soon as possible.
May 12, 18:14 CDT
May 11, 2021
Demoras en retiros de Ripple (XRP)
Resolved - This incident has been resolved.
May 11, 18:15 CDT
Monitoring - Hemos realizado una correcciĆ³n en el sistema y restablecimos el servicio de Ripple (XRP), continuamos monitoreando el desempeƱo del servicio.

Como resultado de la intermitencia, algunos depĆ³sitos y retiros continĆŗan pendientes y los estaremos procesando tan pronto como sea posible.


A fix was implemented and the Ripple service was restored (XRP), we continue to monitor the performance of the service.

As a result of the intermittency, some deposits and withdrawals will remain pending, we will be processing them as soon as possible.
May 11, 10:14 CDT
Update - Mientras trabajĆ”bamos para solucionar este problema, encontramos un problema secundario y estamos trabajando para solucionar ambos lo antes posible. Hemos desactivado los retiros por precauciĆ³n y restableceremos el servicio lo antes posible.

In working to fix an issue with XRP transactions that was causing delays, we found a secondary issue and are working to fix both as soon as possible. We have currently disabled withdrawals out of an abundance of caution to ensure utmost safety and will restore the service as soon as possible
May 10, 20:03 CDT
Update - We are continuing to investigate this issue.
May 10, 16:58 CDT
Investigating - Estamos presentando demoras en los retiros de XRP. Hemos identificado el problema y estamos trabajando diligentemente para resolverlo tan pronto como sea posible.

We are currently experiencing delays in XRP withdrawals. We have identified the problem and are working diligently to resolve it as soon as possible.
May 10, 16:50 CDT
May 10, 2021
DisrupciĆ³n en los servicios de Bitso / InterrupĆ§Ć£o dos serviƧos da Bitso
Resolved - This incident has been resolved.
May 10, 17:32 CDT
Investigating - Hemos detectado una disrupciĆ³n en los servicios de Bitso. Estamos investigando y daremos actualizaciones.

Detectamos uma interrupĆ§Ć£o dos serviƧos da Bitso. Estamos verificando e em breve teremos atualizaƧƵes

We have detected an outage of Bitsoā€™s services. We are investigating and will provide updates
May 10, 17:19 CDT
May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
DisrupciĆ³n en los servicios de Bitso / interrupĆ§Ć£o dos serviƧos da Bitso
Resolved - Este incidente ya fue resuelto
May 7, 14:02 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 11:39 CDT
Update - Hemos detectado una disrupciĆ³n en los servicios de Bitso afectando API, web, y app. Estamos investigando y daremos actualizaciones.

Detectamos uma interrupĆ§Ć£o dos serviƧos da Bitso afetando nosso API, web e aplicativo. Estamos verificando e em breve teremos atualizaƧƵes

We have detected an outage of Bitsoā€™s services affecting API, web & app. We are investigating and will provide updates
May 7, 10:25 CDT
Investigating - Hemos detectado una disrupciĆ³n en los servicios de Bitso afectando API, web, y app. Estamos investigando y daremos actualizaciones.

Detectamos uma interrupĆ§Ć£o dos serviƧos da Bitso afetando nosso API, web e aplicativo. Estamos verificando e em breve teremos atualizaƧƵes

We have detected an outage of Bitsoā€™s services affecting API, web & app. We are investigating and will provide updates
May 7, 10:25 CDT
May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

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