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Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.
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Scheduled Maintenance
Polygon Network Upgrade | Jul 10th, 2025 Jul 10, 2025 14:00-17:00 UTC
On July 10, 2025, from 14:00 UTC for approximately 3 hours, deposits and withdrawals of POL, WETH, and USDT over the Polygon network will be temporarily disabled.
This is due to a scheduled Polygon mainnet upgrade. While the upgrade is underway, the network may experience intermittent disruptions until all nodes are fully upgraded.
We appreciate your patience and understanding as we ensure the continued stability and performance of our services.
Rest assured, your funds will remain secure throughout the process.
If you require any further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.
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El 10 de julio de 2025, desde las 08:00 CST | 09:00 COT | 11:00 ART y por aproximadamente 3 horas, los depósitos y retiros de POL, WETH y USDT sobre la red Polygon serán deshabilitados temporalmente.
Esto se debe a una actualización programada de la red principal de Polygon. Mientras la actualización esté en curso, la red podría experimentar interrupciones intermitentes hasta que todos los nodos estén completamente actualizados.
Agradecemos su paciencia y comprensión mientras aseguramos la continua estabilidad y el rendimiento de nuestros servicios.
Ten la seguridad de que tus fondos permanecerán seguros durante todo el proceso.
Si necesitas más ayuda, no dudes en contactar a nuestro equipo de Soporte al Cliente en https://support.bitso.com.
----------------------------
Em 10 de julho de 2025, das 11:00 BRT por aproximadamente 3 horas, os depósitos e saques de POL, WETH e USDT na rede Polygon serão temporariamente desabilitados.
Isso se deve a uma atualização programada da rede principal do Polygon. Enquanto a atualização estiver em andamento, a rede poderá sofrer interrupções intermitentes até que todos os nós estejam totalmente atualizados. Agradecemos sua paciência e compreensão enquanto garantimos a estabilidade e o desempenho contínuos de nossos serviços.
Tenha certeza de que seus fundos permanecerão seguros durante todo o processo.
Se precisar de mais assistência, não hesite em entrar em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com.
Posted on Jul 08, 2025 - 13:04 UTC
This is due to a scheduled Polygon mainnet upgrade. While the upgrade is underway, the network may experience intermittent disruptions until all nodes are fully upgraded.
We appreciate your patience and understanding as we ensure the continued stability and performance of our services.
Rest assured, your funds will remain secure throughout the process.
If you require any further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.
----------------------------
El 10 de julio de 2025, desde las 08:00 CST | 09:00 COT | 11:00 ART y por aproximadamente 3 horas, los depósitos y retiros de POL, WETH y USDT sobre la red Polygon serán deshabilitados temporalmente.
Esto se debe a una actualización programada de la red principal de Polygon. Mientras la actualización esté en curso, la red podría experimentar interrupciones intermitentes hasta que todos los nodos estén completamente actualizados.
Agradecemos su paciencia y comprensión mientras aseguramos la continua estabilidad y el rendimiento de nuestros servicios.
Ten la seguridad de que tus fondos permanecerán seguros durante todo el proceso.
Si necesitas más ayuda, no dudes en contactar a nuestro equipo de Soporte al Cliente en https://support.bitso.com.
----------------------------
Em 10 de julho de 2025, das 11:00 BRT por aproximadamente 3 horas, os depósitos e saques de POL, WETH e USDT na rede Polygon serão temporariamente desabilitados.
Isso se deve a uma atualização programada da rede principal do Polygon. Enquanto a atualização estiver em andamento, a rede poderá sofrer interrupções intermitentes até que todos os nós estejam totalmente atualizados. Agradecemos sua paciência e compreensão enquanto garantimos a estabilidade e o desempenho contínuos de nossos serviços.
Tenha certeza de que seus fundos permanecerão seguros durante todo o processo.
Se precisar de mais assistência, não hesite em entrar em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com.
Posted on Jul 08, 2025 - 13:04 UTC