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All Systems Operational

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Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Uptime over the past 90 days. View historical uptime.
Bitso Website 🖥 Operational
90 days ago
100.0 % uptime
Today
Bitso Mobile 📱 Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha 📈 Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha Mobile 📱 Operational
90 days ago
100.0 % uptime
Today
Bitso Trading Engine 🚀 Operational
90 days ago
100.0 % uptime
Today
Bitso API 🤖 Operational
90 days ago
100.0 % uptime
Today
Bitso Transfer 📲 Operational
90 days ago
100.0 % uptime
Today
Bitso Card Operational
90 days ago
100.0 % uptime
Today
Bitso Business Operational
90 days ago
100.0 % uptime
Today
Cryptocurrencies 🌎 Operational
90 days ago
99.99 % uptime
Today
Aave Token (AAVE) Operational
90 days ago
100.0 % uptime
Today
Algorand (ALGO) Operational
90 days ago
100.0 % uptime
Today
ApeCoin (APE) Operational
90 days ago
100.0 % uptime
Today
Arbitrum (ARB) Operational
90 days ago
100.0 % uptime
Today
ATOM (ATOM) - Cosmos Hub Network Operational
90 days ago
100.0 % uptime
Today
Avalanche (AVAX) Operational
90 days ago
100.0 % uptime
Today
Axie Infinity (AXS) Operational
90 days ago
100.0 % uptime
Today
Balancer (BAL) Operational
90 days ago
100.0 % uptime
Today
BAT (BAT) Operational
90 days ago
100.0 % uptime
Today
Bitcoin Cash (BCH) Operational
90 days ago
100.0 % uptime
Today
Bitcoin (BTC) Operational
90 days ago
100.0 % uptime
Today
Cardano (ADA) Operational
90 days ago
100.0 % uptime
Today
Chainlink Token (LINK) Operational
90 days ago
100.0 % uptime
Today
Chiliz (CHZ) Operational
90 days ago
100.0 % uptime
Today
Compound (COMP) Operational
90 days ago
100.0 % uptime
Today
Curve DAO (CRV) Operational
90 days ago
100.0 % uptime
Today
Dai (DAI) Operational
90 days ago
100.0 % uptime
Today
Dogecoin (DOGE) Operational
90 days ago
100.0 % uptime
Today
dYdX (DYDX) Operational
90 days ago
100.0 % uptime
Today
Enjin (ENJ) Operational
90 days ago
100.0 % uptime
Today
Ether (arb) (ETH) Operational
90 days ago
100.0 % uptime
Today
Ether (eth) (ETH) Operational
90 days ago
100.0 % uptime
Today
EUR stablecoins (EUR) Operational
90 days ago
100.0 % uptime
Today
Fantom (FTM) Operational
90 days ago
100.0 % uptime
Today
Gala (GALA) Operational
90 days ago
100.0 % uptime
Today
Hedera (HBAR) Operational
90 days ago
99.98 % uptime
Today
Lido DAO (LDO) Operational
90 days ago
100.0 % uptime
Today
Litecoin (LTC) Operational
90 days ago
100.0 % uptime
Today
Loopring (LRC) Operational
90 days ago
100.0 % uptime
Today
Maker (MKR) Operational
90 days ago
100.0 % uptime
Today
MANA (MANA) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Ethereum network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Polygon network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
NEAR (NEAR) Operational
90 days ago
100.0 % uptime
Today
OMG Network (OMG) Operational
90 days ago
100.0 % uptime
Today
PEPE (PEPE) Operational
90 days ago
100.0 % uptime
Today
PAX Gold (PAXG) Operational
90 days ago
100.0 % uptime
Today
Polkadot (DOT) Operational
90 days ago
100.0 % uptime
Today
Quant (QNT) Operational
90 days ago
100.0 % uptime
Today
Sand (SAND) Operational
90 days ago
100.0 % uptime
Today
Shiba Inu (SHIB) Operational
90 days ago
100.0 % uptime
Today
Solana (SOL) Operational
90 days ago
99.98 % uptime
Today
Stellar (XLM) Operational
90 days ago
100.0 % uptime
Today
SushiSwap (SUSHI) Operational
90 days ago
100.0 % uptime
Today
Synthetix (SNX) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Ethereum network) (USDT) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Tron network) (USDT) Operational
90 days ago
100.0 % uptime
Today
The Graph (GRT) Operational
90 days ago
100.0 % uptime
Today
Tigres (TIGRES) Operational
90 days ago
100.0 % uptime
Today
TRON (TRX) Operational
90 days ago
100.0 % uptime
Today
TrueUSD (TUSD) Operational
90 days ago
100.0 % uptime
Today
Uniswap (UNI) Operational
90 days ago
100.0 % uptime
Today
XRP (XRP) Operational
90 days ago
100.0 % uptime
Today
yearn.finance (YFI) Operational
90 days ago
100.0 % uptime
Today
Paris Saint-Germain Fan Token (PSG) Operational
90 days ago
100.0 % uptime
Today
FC Barcelona Fan Token (BAR) Operational
90 days ago
100.0 % uptime
Today
BONK (BONK) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Dogwifhat (WIF) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Render (RENDER) - Solana Network Operational
90 days ago
100.0 % uptime
Today
POPCAT (POPCAT) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Toncoin (TON) - Toncoin Network Operational
90 days ago
100.0 % uptime
Today
POL Token (Polygon network) (POL) Operational
90 days ago
100.0 % uptime
Today
Mexican pesos (MXN) 🇲🇽 Operational
90 days ago
99.91 % uptime
Today
Bank Transfer (SPEI) Operational
90 days ago
99.74 % uptime
Today
Debit Card Transfer Operational
90 days ago
100.0 % uptime
Today
Mobile Phone Transfer Operational
90 days ago
100.0 % uptime
Today
Argentine pesos (ARS) 🇦🇷 Operational
90 days ago
100.0 % uptime
Today
Bank Transfer (COELSA) Operational
90 days ago
100.0 % uptime
Today
Brazilian reais (BRL) 🇧🇷 Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
TED Operational
90 days ago
100.0 % uptime
Today
Colombian Pesos Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
USD stablecoins (USD) Operational
90 days ago
100.0 % uptime
Today
Ether ERC20 Token Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Solana SPL Token Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
2FA Operational
90 days ago
100.0 % uptime
Today
Phone Verification Operational
90 days ago
100.0 % uptime
Today
Identity Proofing Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Requests
Fetching
May 24, 2026

No incidents reported today.

May 23, 2026
Scheduled Maintenance - Potential Impact to Stock Services | May 23rd, 2026
Completed - The scheduled maintenance has been completed.
May 23, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 11:00 UTC
Scheduled - On Saturday, May 23rd, 2026 starting at 11:00 UTC, one of our third-party providers will perform scheduled maintenance that may impact stock-related services. The maintenance is expected to last one hour.

During this period, new stock orders may not be processed and users may temporarily be unable to view their current stock positions.

We recommend avoiding placing new orders during this time.

We will actively monitor the situation and update the Status Page if the impact changes or the maintenance is completed early.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

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El sábado 23 de mayo de 2026 a partir de las 11:00 UTC, uno de nuestros proveedores externos realizará tareas de mantenimiento programadas que podrían afectar a los servicios relacionados con las acciones. Se estima que el mantenimiento durará una hora.

Durante este periodo, es posible que no se procesen nuevos pedidos de acciones y que los usuarios no puedan consultar temporalmente sus posiciones actuales.

Le recomendamos evitar realizar nuevos pedidos durante este tiempo.

Estaremos monitoreando la situación y actualizaremos la página de estado si la situación cambia o si el mantenimiento finaliza antes de lo previsto.

Tenga la seguridad de que sus fondos permanecerán protegidos en todo momento.

Si necesita más ayuda, no dude en ponerse en contacto con nuestro equipo de atención al cliente en https://support.bitso.com.
May 21, 06:18 UTC
May 22, 2026

No incidents reported.

May 21, 2026
Polygon Network Upgrade | May 21, 2026
Completed - The scheduled maintenance has been completed.
May 21, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 14:00 UTC
Scheduled - The Polygon blockchain is scheduled to undergo a network upgrade on May 21st, at 14:00 UTC.

To ensure the safety of your funds during this network-wide disruption, we will temporarily pause deposits and withdrawals for the following assets starting at 14:00 UTC:
- Polygon Ecosystem Token (POL)
- Wrapped Ethereum (WETH)
- Tether (USDT)
- BRL1 (BRL1)

Operations will be automatically resumed as soon as the Polygon network stabilizes and its nodes finish upgrading. We estimate this window will last approximately 1 hour, but we will keep you updated on the progress here.

Thank you for your patience and understanding while we work to keep our systems aligned with the latest blockchain updates.

If you require any assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

---------------------

La blockchain de Polygon tiene programada una actualización de red el 21 de mayo comenzando a las 08:00 CST | 09:00 COT | 11:00 ART.

Para garantizar la seguridad de tus fondos durante esta interrupción en la red, durante este período, pausaremos temporalmente los depósitos y retiros de los siguientes activos:
- Polygon Ecosystem Token (POL)
- Wrapped Ethereum (WETH)
- Tether (USDT)
- BRL1 (BRL1)

Las operaciones se reanudarán automáticamente tan pronto como la red de Polygon se estabilice y sus nodos terminen de actualizarse. Estimamos que esta ventana de tiempo durará aproximadamente 1 hora, pero te mantendremos informado sobre el progreso aquí.

Agradecemos tu paciencia y comprensión mientras trabajamos para mantener nuestros sistemas alineados con las últimas actualizaciones de la blockchain.

Si necesitas ayuda, no dudes en contactar a nuestro equipo de Soporte al Cliente en https://support.bitso.com.

---------------------

A blockchain Polygon está programada para passar por uma atualização de rede no dia 21 de maio, às 11:00 BRT.

Para garantir a segurança dos seus fundos durante esta interrupção na rede, pausaremos temporariamente os depósitos e saques dos seguintes ativos a partir das 11:00 BRT:
- Polygon Ecosystem Token (POL)
- Wrapped Ethereum (WETH)
- Tether (USDT)
- BRL1 (BRL1)

As operações serão retomadas automaticamente assim que a rede Polygon se estabilizar e a atualização dos seus nós for concluída. Estimamos que esta janela de tempo dure aproximadamente 1 hora, mas manteremos você atualizado sobre o progresso por aqui.

Agradecemos a sua paciência e compreensão enquanto trabalhamos para manter os nossos sistemas alinhados com as últimas atualizações de blockchain.

Se precisar de ajuda, não hesite em entrar em contato com a nossa equipe de Suporte ao Cliente em https://support.bitso.com.
May 20, 16:24 UTC
May 20, 2026
Hedera Mainnet Issues
Resolved - We are pleased to inform you that the Hedera Mainnet has stabilized. Consequently, HBAR deposits and withdrawals have been fully re-enabled on our platform.

Thank you for your patience and understanding while our team monitored the situation. As a reminder, your funds remained completely safe throughout this brief disruption.

If you have any remaining questions or need assistance with a transaction, please reach out to our Customer Support team at https://support.bitso.com/.

----------------------------------------------

Nos complace informar que la red principal de Hedera (Hedera Mainnet) se ha estabilizado. Por lo tanto, los depósitos y retiros de HBAR han sido completamente rehabilitados en nuestra plataforma.

Agradecemos tu paciencia y comprensión mientras nuestro equipo monitoreaba la situación. Te recordamos que tus fondos permanecieron completamente seguros durante esta breve interrupción.

Si tienes alguna duda o necesitas asistencia con una transacción, por favor ponte en contacto con nuestro equipo de Soporte al Cliente en https://support.bitso.com/.

----------------------------------------------

Temos o prazer de informar que a rede principal da Hedera (Hedera Mainnet) já se estabilizou. Consequentemente, os depósitos e saques de HBAR foram totalmente reativados em nossa plataforma.

Agradecemos a sua paciência e compreensão enquanto a nossa equipe monitorava a situação. Lembramos que os seus fundos permaneceram totalmente seguros durante esta breve interrupção.

Se você tiver alguma dúvida ou precisar de assistência com alguma transação, por favor, entre em contato com a nossa equipe de Suporte ao Cliente em https://support.bitso.com/.
May 20, 18:49 UTC
Investigating - Hedera Mainnet is currently experiencing issues. Due to this, HBAR deposits and withdrawals are temporarily disabled.
Rest assured that your funds remain secure at all times.

If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com/

----------------------------------------------

La red principal de Hedera (Hedera Mainnet) está experimentando problemas en este momento. Debido a esto, los depósitos y retiros de HBAR están deshabilitados temporalmente.
Ten la seguridad de que tus fondos permanecen seguros en todo momento.

Si necesitas ayuda, ponte en contacto con nuestro equipo de Soporte al Cliente en https://support.bitso.com/

----------------------------------------------

A rede principal da Hedera (Hedera Mainnet) está apresentando problemas no momento. Por este motivo, os depósitos e saques de HBAR estão desativados temporariamente.
Fique tranquilo, seus fundos permanecem seguros em todos os momentos.

Se precisar de ajuda, entre em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com/
May 20, 18:30 UTC
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026
COELSA Network Maintenance impacting ARS transactions | May 17, 2026
Completed - The scheduled maintenance has been completed.
May 17, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 05:00 UTC
Scheduled - The COELSA network will undergo scheduled maintenance on May 17th from 02:00 to 04:00 ART.

During this time, you may experience service degradation in our Argentinian pesos (ARS) deposit and withdrawal services.

We apologize for any inconvenience this may cause and appreciate your understanding. We recommend planning your transactions to avoid any disruptions.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

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La red COELSA estará realizando un mantenimiento programado el 17 de mayo desde las 02:00 hasta las 04:00 ART.

Durante este período, es posible que experimentes interrupciones o degradación en nuestros servicios de depósitos y retiros en pesos argentinos (ARS).

Disculpa las molestias que esto pueda ocasionar. Te recomendamos planificar tus transacciones con anticipación para evitar interrupciones.

Tus fondos permanecerán seguros en todo momento.

Si requieres asistencia, no dudes en contactar a nuestro equipo de Atención a Clientes en https://support.bitso.com.
Apr 30, 20:05 UTC
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026
COELSA Network Maintenance impacting ARS transactions | May 13, 2026
Completed - The scheduled maintenance has been completed.
May 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 03:00 UTC
Scheduled - The COELSA network will undergo scheduled maintenance on May 13th from 00:00 to 04:00 ART.

During this time, you may experience service degradation in our Argentinian pesos (ARS) deposit and withdrawal services.

We apologize for any inconvenience this may cause and appreciate your understanding. We recommend planning your transactions to avoid any disruptions.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

------------------------------------------------------------------

La red COELSA estará realizando un mantenimiento programado el 13 de mayo desde las 00:00 hasta las 04:00 ART.

Durante este período, es posible que experimentes interrupciones o degradación en nuestros servicios de depósitos y retiros en pesos argentinos (ARS).

Disculpa las molestias que esto pueda ocasionar. Te recomendamos planificar tus transacciones con anticipación para evitar interrupciones.

Tus fondos permanecerán seguros en todo momento.

Si requieres asistencia, no dudes en contactar a nuestro equipo de Atención a Clientes en https://support.bitso.com.
Apr 30, 20:03 UTC
May 12, 2026
SPEI (MXN) maintenance | May 12th, 2026
Completed - The scheduled maintenance has been completed.
May 12, 14:00 UTC
Update - The SPEI (MXN) maintenance is taking longer than initially anticipated. Our team is working to restore full functionality as quickly as possible. Your funds remain safe and no action is required on your part.

We will notify you as soon as the upgrade is complete. Thank you for your continued patience!

---------------------

El mantenimiento de SPEI (MXN) está tomando más tiempo de lo previsto originalmente. Nuestro equipo está trabajando para restaurar la funcionalidad completa lo más rápido posible. Tus fondos permanecen seguros y no es necesario que realices ninguna acción.
Te notificaremos tan pronto como la actualización se haya completado. ¡Gracias por tu paciencia!

---------------------

A manutenção do SPEI (MXN) está demorando mais do que o previsto inicialmente. Nossa equipe está trabalhando para restaurar a funcionalidade total o mais rápido possível. Seus fundos permanecem seguros e nenhuma ação é necessária da sua parte.
Notificaremos você assim que a atualização for concluída. Agradecemos pela sua paciência!
May 12, 12:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 11:00 UTC
Scheduled - We will conduct scheduled maintenance on Tuesday, May 12th, 2026, from 11:00 to 13:00 UTC (05:00 to 07:00 CST).

During this window, deposits and withdrawals for SPEI will be unavailable. We expect services to resume normal operations immediately following the completion of the maintenance.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our systems. Rest assured, your funds remain secure at all times.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

-------------------------------------------------------------------------------------------

Realizaremos tareas de mantenimiento programadas el martes 12 de mayo de 2026, de 11:00 a 13:00 UTC (de 05:00 a 07:00 CST).

Durante este periodo, no estarán disponibles los depósitos ni los retiros de SPEI. Esperamos que los servicios se reanuden con normalidad inmediatamente después de finalizar el mantenimiento.

Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su comprensión mientras trabajamos para mejorar la fiabilidad y el rendimiento de nuestros sistemas. Tenga la seguridad de que sus fondos permanecen protegidos en todo momento.

Si necesita más ayuda, póngase en contacto con nuestro equipo de Atención al Cliente en https://support.bitso.com/.
May 7, 04:40 UTC
May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

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