All Systems Operational

About This Site

Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Website 🖥 Operational
90 days ago
99.87 % uptime
Today
Trading Engine 🚀 ? Operational
90 days ago
99.91 % uptime
Today
API 🤖 ? Operational
90 days ago
99.93 % uptime
Today
Bitso Alpha 📈 ? Operational
90 days ago
99.91 % uptime
Today
Bitso Transfer 📲 ? Operational
90 days ago
99.67 % uptime
Today
Bitso App 📱 ? Operational
90 days ago
99.91 % uptime
Today
Cryptocurrencies 🌎 ? Operational
Bitcoin - BTC Operational
Ethereum - ETH Operational
Ripple - XRP Operational
Litecoin - LTC Operational
Bitcoin Cash - BCH Operational
TrueUSD - TUSD Operational
Golem - GNT Operational
Decentraland - MANA Operational
Basic Attention Token - BAT Operational
Mexico 🇲🇽 ? Operational
Oxxo Pay [Cash deposits] ? Operational
SPEI Deposits and withdrawals ? Operational
Customer Support [Mexico] Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Requests
Fetching
Past Incidents
Dec 16, 2019

No incidents reported today.

Dec 15, 2019

No incidents reported.

Dec 14, 2019

No incidents reported.

Dec 13, 2019

No incidents reported.

Dec 12, 2019

No incidents reported.

Dec 11, 2019

No incidents reported.

Dec 10, 2019
Resolved - English text below[]

Bitso Transfer ha sido restablecido. Los retiros han sido reactivados.


--------------------------------

Bitso Transfer has been restored. Withdrawals have been re-enabled.
Dec 10, 23:15 CST
Update - We are continuing to investigate this issue.
Dec 10, 16:28 CST
Update - We are continuing to investigate this issue.
Dec 10, 16:28 CST
Update - We are continuing to investigate this issue.
Dec 10, 16:18 CST
Investigating - English version below[]

Hemos detectado intermitencia en el servicio de Bitso Transfer. Estamos investigando y daremos actualizaciones.

Lamentamos los inconvenientes y agradecemos tu comprensión.


We have detected a degradation of Bitso Transfer. We are investigating and will provide updates.

We appreciate your patience and understanding.
Dec 10, 16:16 CST
Resolved - This incident has been resolved.
Dec 10, 12:44 CST
Monitoring - Los retiros de BTC están siendo procesados de manera normal. El equipo sigue monitoreando la situación.

//

BTW withdrawals processing times are back to normal. The team continues to monitor the situation.
Dec 10, 09:43 CST
Identified - Los retiros de BTC están teniendo un retraso para ser procesados. Hemos identificado la causa y estamos trabajando en resolver esta situación lo antes posible. Los retiros de otras criptomonedas operan de manera normal.

Nuestro ETA para resolver esta situación son las 10AM CT del martes 10 de diciembre, 2019.

//

BTC withdrawals have a processing delay. We've identified the cause and are working on resolving this situation as soon as possible. All other crypto withdrawals are operating normally.

Our current ETA to solve this issue is 10AM CT on Tuesday December 10, 2019.
Dec 10, 00:40 CST
Dec 9, 2019

No incidents reported.

Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019

No incidents reported.

Dec 4, 2019

No incidents reported.

Dec 3, 2019

No incidents reported.

Dec 2, 2019

No incidents reported.