Identified - The issue has been identified and a fix is being implemented.
May 1, 09:31 CDT
Investigating - English version below ↓

Los depósitos vía SPEI, siguen presentando demoras, mientas tanto los retiros funcionan con normalidad. Nuestro equipo se encuentra monitoreando la situación. Te mantendremos informado a través de este canal.

Lamentamos los inconvenientes y agradecemos tu comprensión.
------------------------------------------------------------------------------------------------

SPEI deposits are still taking longer than expected, however withdrawals are working as usual. Our team is monitoring the situation. We will keep you informed through this channel.

We appreciate your patience and understanding.
Apr 30, 19:56 CDT
Identified - Bancoppel ha bloqueado temporalmente los retiros a través de nuestro proveedor STP. Esto afecta a los usuarios de Bitso que quieran retirar a una cuenta de Bancoppel.

Desafortunadamente, no sabemos cuando se solucionará esto, pero una alternativa es usar una cuenta bancaria de otro banco para realizar retiros desde tu cuenta de Bitso.

------------------------------------------------------------------------------------------------------

Bancoppel has temporarily disabled all withdraws through STP. This will affect all Bitso users who want to withdraw to a Bancoppel account.

Unfortunately, we do not know when this issue will be solved, but we'll alert you as soon as it is working again. If you'd like to withdraw during this period you may do so into another bank account that isn't Bancoppel.
Feb 6, 18:10 CST
Investigating - Los depósitos y retiros de pesos Argentinos (ARS) presentan demoras más altas de lo normal. Nuestro equipo se encuentra revisando la situación. Te mantendremos informado a través de este canal.

Lamentamos los inconvenientes y agradecemos su comprensión.

English version below ↓
------------------------------------------------------------------------------------------------

Argentinian pesos (ARS) deposits and withdrawals are taking normal than usual . Our team is investigating the situation. We will keep you informed through this channel.

We appreciate your patience and understanding.
Apr 14, 11:32 CDT

About This Site

Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Website 🖥 Operational
90 days ago
99.96 % uptime
Today
Trading Engine 🚀 ? Operational
90 days ago
99.96 % uptime
Today
API 🤖 ? Operational
90 days ago
99.96 % uptime
Today
Bitso Alpha 📈 ? Operational
90 days ago
99.96 % uptime
Today
Bitso Transfer 📲 ? Operational
90 days ago
99.96 % uptime
Today
Bitso App 📱 ? Operational
90 days ago
99.96 % uptime
Today
Cryptocurrencies 🌎 ? Operational
Bitcoin - BTC Operational
Ethereum - ETH Operational
Ripple - XRP Operational
Litecoin - LTC Operational
Bitcoin Cash - BCH Operational
TrueUSD - TUSD Operational
Golem - GNT Operational
Decentraland - MANA Operational
Basic Attention Token - BAT Operational
Mexico 🇲🇽 ? Operational
Oxxo Pay [Cash deposits] ? Operational
SPEI Deposits and withdrawals ? Operational
Customer Support [Mexico] Operational
Argentina 🇦🇷 Degraded Performance
Argentinan Pesos Deposits and withdrawals ? Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Requests
Fetching
Past Incidents
May 27, 2020

No incidents reported today.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Completed - The scheduled maintenance has been completed.
May 21, 01:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:45 CDT
Scheduled - La infraestructura de comunicación entre nuestro proveedor y el Sistema de Pagos Interbancarios (SPEI) entrará en mantenimiento hoy 20 de mayo de 2020 a las 11:45pm, hora del Centro de México. Los retiros vía SPEI estarán deshabilitados, y los depósitos se procesarán al terminar el mantenimiento. Te informaremos a través de este medio una vez el servicio se restablezca.
-----------------------------------------------------------------------------
The communication infrastructure between our provider and the Interbank Payments System (SPEI) will go under maintenance today May 20th, 2020 at 11:45pm, Mexico City time. Withdrawals via SPEI will be disabled and deposits will be processed at the end of the maintenance. We will inform you through this channel once the service is reestablished.
May 20, 11:46 CDT
May 20, 2020
May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020
Completed - The scheduled maintenance has been completed.
May 15, 15:29 CDT
Update - Hemos rehabilitado los depósitos y retiros de BCH. El tiempo que tomen en estabilizarle las cadenas está fuera de nuestro control, los mantendremos informados. Por ahora, los depósitos de BCH tardarán más en confirmarse.

------------------------------------------------------------------------------------

BCH deposits and fundings have been reenabled. The time it takes the chains to stabilize is out of our control, we'll keep you informed. For now, fundings take longer to confirm.
May 15, 11:49 CDT
Update - Debido a un tiempo mayor en las mejoras de la red de Bitcoin Cash (BCH), los depósitos y retiros de BCH han sido temporalmente deshabilitados. El tiempo que tomen en estabilizarle las cadenas está fuera de nuestro control, los mantendremos informados.

------------------------------------------------------------------------------------

Due to a longer than expected time for Bitcoin Cash (BCH) network upgrade, BCH deposits and fundings have been temporarily disabled. The time it takes the chains to stabilize is out of our control, we'll keep you informed.
May 15, 10:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 07:14 CDT
Scheduled - English version below

En preparación para mejora de la red de Bitcoin Cash (BCH), los depósitos de BCH tardarán más en confirmarse, comenzando el 15 de mayo de 2020 a las 7:10 am, hora del Centro de México (CST). Estimamos regresar a la normalidad en dos horas. Sin embargo, el tiempo que tomen en estabilizarle las cadenas está fuera de nuestro control y podría tomar más tiempo del estimado.

------------------------------------------------------------------------------------

In preparation for the Bitcoin Cash (BCH) network upgrade, BCH trading, fundings take longer to confirm, starting May 15th, 2020 at 7:10 am, Mexico City time (CST). We estimate to return to normal operations in 2 hours. However, the time it takes the chains to stabilize is out of our control and it could take longer than we estimate.
May 14, 18:16 CDT
May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.