All Systems Operational

About This Site

Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Bitso Website 🖥 Operational
90 days ago
100.0 % uptime
Today
Bitso Mobile 📱 Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha 📈 Operational
90 days ago
100.0 % uptime
Today
Bitso Alpha Mobile 📱 Operational
90 days ago
100.0 % uptime
Today
Bitso Trading Engine 🚀 Operational
90 days ago
100.0 % uptime
Today
Bitso API 🤖 Operational
90 days ago
100.0 % uptime
Today
Bitso Transfer 📲 Operational
90 days ago
100.0 % uptime
Today
Bitso Card Operational
90 days ago
100.0 % uptime
Today
Bitso Business Operational
90 days ago
100.0 % uptime
Today
Cryptocurrencies 🌎 Operational
90 days ago
99.99 % uptime
Today
Aave Token (AAVE) Operational
90 days ago
100.0 % uptime
Today
Algorand (ALGO) Operational
90 days ago
100.0 % uptime
Today
ApeCoin (APE) Operational
90 days ago
100.0 % uptime
Today
Arbitrum (ARB) Operational
90 days ago
100.0 % uptime
Today
ATOM (ATOM) - Cosmos Hub Network Operational
90 days ago
100.0 % uptime
Today
Avalanche (AVAX) Operational
90 days ago
100.0 % uptime
Today
Axie Infinity (AXS) Operational
90 days ago
100.0 % uptime
Today
Balancer (BAL) Operational
90 days ago
100.0 % uptime
Today
BAT (BAT) Operational
90 days ago
100.0 % uptime
Today
Bitcoin Cash (BCH) Operational
90 days ago
100.0 % uptime
Today
Bitcoin (BTC) Operational
90 days ago
100.0 % uptime
Today
Cardano (ADA) Operational
90 days ago
100.0 % uptime
Today
Chainlink Token (LINK) Operational
90 days ago
100.0 % uptime
Today
Chiliz (CHZ) Operational
90 days ago
100.0 % uptime
Today
Compound (COMP) Operational
90 days ago
100.0 % uptime
Today
Curve DAO (CRV) Operational
90 days ago
100.0 % uptime
Today
Dai (DAI) Operational
90 days ago
100.0 % uptime
Today
Dogecoin (DOGE) Operational
90 days ago
100.0 % uptime
Today
dYdX (DYDX) Operational
90 days ago
100.0 % uptime
Today
Enjin (ENJ) Operational
90 days ago
100.0 % uptime
Today
Ether (arb) (ETH) Operational
90 days ago
100.0 % uptime
Today
Ether (eth) (ETH) Operational
90 days ago
100.0 % uptime
Today
EUR stablecoins (EUR) Operational
90 days ago
100.0 % uptime
Today
Fantom (FTM) Operational
90 days ago
100.0 % uptime
Today
Gala (GALA) Operational
90 days ago
100.0 % uptime
Today
Hedera (HBAR) Operational
90 days ago
100.0 % uptime
Today
Lido DAO (LDO) Operational
90 days ago
100.0 % uptime
Today
Litecoin (LTC) Operational
90 days ago
100.0 % uptime
Today
Loopring (LRC) Operational
90 days ago
100.0 % uptime
Today
Maker (MKR) Operational
90 days ago
100.0 % uptime
Today
MANA (MANA) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Ethereum network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
Matic Token (Polygon network) (MATIC) Operational
90 days ago
100.0 % uptime
Today
NEAR (NEAR) Operational
90 days ago
100.0 % uptime
Today
OMG Network (OMG) Operational
90 days ago
100.0 % uptime
Today
PEPE (PEPE) Operational
90 days ago
100.0 % uptime
Today
PAX Gold (PAXG) Operational
90 days ago
100.0 % uptime
Today
Polkadot (DOT) Operational
90 days ago
100.0 % uptime
Today
Quant (QNT) Operational
90 days ago
100.0 % uptime
Today
Sand (SAND) Operational
90 days ago
100.0 % uptime
Today
Shiba Inu (SHIB) Operational
90 days ago
100.0 % uptime
Today
Solana (SOL) Operational
90 days ago
99.98 % uptime
Today
Stellar (XLM) Operational
90 days ago
100.0 % uptime
Today
SushiSwap (SUSHI) Operational
90 days ago
100.0 % uptime
Today
Synthetix (SNX) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Ethereum network) (USDT) Operational
90 days ago
100.0 % uptime
Today
Tether USD (Tron network) (USDT) Operational
90 days ago
100.0 % uptime
Today
The Graph (GRT) Operational
90 days ago
100.0 % uptime
Today
Tigres (TIGRES) Operational
90 days ago
100.0 % uptime
Today
TRON (TRX) Operational
90 days ago
100.0 % uptime
Today
TrueUSD (TUSD) Operational
90 days ago
100.0 % uptime
Today
Uniswap (UNI) Operational
90 days ago
100.0 % uptime
Today
XRP (XRP) Operational
90 days ago
100.0 % uptime
Today
yearn.finance (YFI) Operational
90 days ago
100.0 % uptime
Today
Paris Saint-Germain Fan Token (PSG) Operational
90 days ago
100.0 % uptime
Today
FC Barcelona Fan Token (BAR) Operational
90 days ago
100.0 % uptime
Today
BONK (BONK) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Dogwifhat (WIF) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Render (RENDER) - Solana Network Operational
90 days ago
100.0 % uptime
Today
POPCAT (POPCAT) - Solana Network Operational
90 days ago
100.0 % uptime
Today
Toncoin (TON) - Toncoin Network Operational
90 days ago
100.0 % uptime
Today
POL Token (Polygon network) (POL) Operational
90 days ago
100.0 % uptime
Today
Mexican pesos (MXN) 🇲🇽 Operational
90 days ago
99.98 % uptime
Today
Bank Transfer (SPEI) Operational
90 days ago
99.96 % uptime
Today
Debit Card Transfer Operational
90 days ago
100.0 % uptime
Today
Mobile Phone Transfer Operational
90 days ago
100.0 % uptime
Today
Argentine pesos (ARS) 🇦🇷 Operational
90 days ago
100.0 % uptime
Today
Bank Transfer (COELSA) Operational
90 days ago
100.0 % uptime
Today
Brazilian reais (BRL) 🇧🇷 Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
TED Operational
90 days ago
100.0 % uptime
Today
Colombian Pesos Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
USD stablecoins (USD) Operational
90 days ago
100.0 % uptime
Today
Ether ERC20 Token Operational
90 days ago
100.0 % uptime
Today
Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Solana SPL Token Operational
90 days ago
100.0 % uptime
Today
Email Notifications Operational
90 days ago
100.0 % uptime
Today
2FA Operational
90 days ago
100.0 % uptime
Today
Phone Verification Operational
90 days ago
99.98 % uptime
Today
Identity Proofing Operational
90 days ago
99.98 % uptime
Today
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Crypto deposits and withdrawals maintenance | Apr 26, 2026 Apr 26, 2026 08:00-12:00 UTC

On Sunday, April 26th, between 08:00 and 12:00 UTC, one of our providers will be conducting technical maintenance on the crypto infrastructure.

During this four-hour window, crypto deposits & withdrawals will remain active, but you may experience delays in transaction confirmations and completion times.

We appreciate your patience and understanding.

Rest assured, your funds will remain secure at all times.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

———————————

El domingo 26 de abril, comenzando a las 02:00 CST | 03:00 COT | 05:00 ART y con una duración de 4 horas, uno de nuestros proveedores realizará un mantenimiento en la infraestructura cripto.

Durante esta ventana, los depósitos y retiros de criptomonedas permanecerán activos; sin embargo, es posible que experimentes demoras en los tiempos de procesamiento de las transacciones.

Agradecemos tu paciencia y comprensión.

Ten la seguridad de que tus fondos permanecerán seguros en todo momento.

Si necesitas asistencia adicional, por favor contacta a nuestro equipo de Soporte al Cliente en https://support.bitso.com/.

———————————

No domingo, 26 de abril, entre 05:00 e 09:00 BRT, um de nossos provedores realizará uma manutenção na infraestrutura de cripto.

Durante este período de quatro horas, os depósitos e saques de criptomoedas permanecerão ativos, mas você poderá enfrentar atrasos nas confirmações e nos tempos de conclusão das transações.

Agradecemos sua paciência e compreensão.

Fique tranquilo, pois seus fundos permanecerão seguros em todos os momentos.

Se precisar de mais ajuda, entre em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com/.

Posted on Apr 21, 2026 - 20:40 UTC

SPEI (MXN) maintenance | April 27, 2026 Apr 27, 2026 11:00-12:00 UTC

We will conduct a planned maintenance on April 27th, 2026, from 11:00 to 12:00 UTC. During this activity, deposits and withdrawals for MXN will be unavailable

We expect the services to resume normal operations immediately following the completion of the maintenance. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our systems.

Rest assured, your funds will remain secure at all times.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

--------------------------------------------------------

Realizaremos un mantenimiento programado el 27 de Abril de 2026, de 05:00 a 06:00 MXT. Durante la ventana de mantenimiento, los depósitos y retiros en MXN no estarán disponibles.
Una vez completada la actividad de mantenimiento los servicios volverán a operar con normalidad. Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su comprensión mientras trabajamos para mejorar la calidad y el rendimiento de nuestros sistemas.

Tenga la seguridad de que sus fondos permanecerán seguros en todo momento.

Si necesita más ayuda, póngase en contacto con nuestro equipo de atención al cliente en https://support.bitso.com/.

Posted on Apr 21, 2026 - 20:04 UTC

PIX Infrastructure Maintenance May 7, 2026 04:00-08:00 UTC

One of our providers will perform a PIX infrastructure maintenance on May 7th from 01:00 to 05:00 BRT. During this time, PIX (BRL) withdrawals will be temporarily disabled however deposits , PIX key management and Dynamic QR codes might experience degraded performance.

We apologize for any inconvenience this may cause and appreciate your understanding. To minimize potential impact, please plan your transactions accordingly.

Be assured that the security of your funds remains our top priority at all times.

For further assistance, please contact our Customer Support team at https://support.bitso.com/

----------------------------------------------------------------------------------------------------

Um de nossos provedores realizará uma manutenção na infraestrutura PIX no dia 7 de maio, das 01:00 às 05:00 (horário de Brasília). Durante esse período, os saques em PIX (BRL) serão temporariamente desativados, enquanto os depósitos, o gerenciamento de chaves PIX e os códigos QR dinâmicos poderão apresentar desempenho reduzido.

Pedimos desculpas por qualquer inconveniente causado e agradecemos a sua compreensão. Para minimizar o impacto, planeje suas transações de acordo.

Garantimos que a segurança dos seus fundos continua sendo nossa principal prioridade.

Para obter mais assistência, entre em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com/

Posted on Apr 17, 2026 - 04:13 UTC
Requests
Fetching
Apr 23, 2026

No incidents reported today.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026
Resolved - This incident has been resolved.

--------------------

Este incidente ha sido resuelto.

--------------------

Este incidente foi resolvido.

Apr 20, 18:07 UTC
Monitoring - Our provider has implemented a fix and we are no longer seeing any errors in our systems. Service has been fully restored, and withdrawals should now be processing normally.

We will continue to monitor the situation to ensure stability. Thank you for your patience.

--------------------

Nuestro proveedor ha implementado una solución y ya no detectamos errores en nuestros sistemas. El servicio se ha restablecido por completo y los retiros deberían procesarse con normalidad.

Continuaremos monitoreando la situación para garantizar la estabilidad. Agradecemos su paciencia.

--------------------

Nosso provedor implementou uma correção e não estamos mais detectando erros em nossos sistemas. O serviço foi totalmente restaurado e os saques devem ser processados normalmente agora.

Continuaremos monitorando a situação para garantir a estabilidade. Agradecemos a sua paciência.

Apr 20, 17:47 UTC
Investigating - We are currently investigating an issue with one of our crypto service providers.

Users may experience delays or failures when withdrawing crypto assets.

We currently expect deposits to remain unaffected, but we are monitoring this closely.

Our team is monitoring the provider's progress and will provide an update as soon as more information is available.

We appreciate your patience and understanding.

--------------------

Actualmente estamos investigando un problema con uno de nuestros proveedores de servicios cripto.

Los usuarios podrían experimentar retrasos o fallas al retirar criptoactivos.

Por el momento, prevemos que los depósitos no se verán afectados, pero estamos monitoreando la situación de cerca.

Nuestro equipo está dando seguimiento al progreso del proveedor y proporcionaremos una actualización en cuanto haya más información disponible.

Agradecemos su paciencia y comprensión.

--------------------

No momento, estamos investigando um problema com um de nossos provedores de serviços cripto.

Os usuários podem enfrentar atrasos ou falhas ao realizar saques de criptoativos.

No momento, nossa expectativa é que os depósitos não sejam afetados, mas estamos monitorando a situação de perto.

Nossa equipe está acompanhando o progresso do provedor e forneceremos uma atualização assim que houver mais informações disponíveis.

Agradecemos a sua paciência e compreensão.

Apr 20, 17:39 UTC
Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
Completed - This maintenance will be postponed. We will inform you once a new date is available.
Apr 17, 16:59 UTC
Scheduled - On April 17th, starting at 17:00 UTC, we are conducting scheduled maintenance on our Lightning Network integration with an estimated duration of 1 hour. During this window, our provider will be upgrading the node with performance improvements, spec updates, and bug fixes.

BTC deposits and withdrawals via the Lightning Network may present degraded performance during maintenance. All other Bitso services, including trading and transactions via other rails, will not be affected.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

----------------

El 17 de abril, a partir de las 11:00 MXT (México) / 12:00 COT (Colombia) / 14:00 ART (Argentina), realizaremos un mantenimiento programado en nuestra integración con la Red Lightning, con una duración estimada de 1 hora. Durante esta ventana, nuestro proveedor llevará a cabo mejoras de rendimiento, actualizaciones de especificaciones y corrección de errores en el nodo.

Los depósitos y retiros de BTC a través de la Red Lightning podrían presentar un rendimiento degradado durante el mantenimiento. Los demás servicios de Bitso, incluyendo operaciones y transacciones por otros medios, no se verán afectados.

Si necesitas asistencia adicional, no dudes en contactar a nuestro equipo de Atención al Cliente en https://support.bitso.com.

----------------

No dia 17 de abril, a partir das 14:00 BRT, realizaremos uma manutenção programada em nossa integração com a Rede Lightning, com duração estimada de 1 hora. Durante essa janela, nosso provedor realizará melhorias de desempenho, atualizações de especificações e correções de bugs no nó.

Depósitos e saques de BTC via Rede Lightning poderão apresentar desempenho degradado durante a manutenção. Os demais serviços da Bitso, incluindo negociações e transações por outros canais, não serão afetados.

Caso precise de assistência adicional, não hesite em entrar em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com.

Apr 13, 16:47 UTC
Apr 16, 2026
Resolved - This incident has been resolved.
Apr 16, 11:54 UTC
Monitoring - ARS transactions are now flowing normally and we are monitoring.
Apr 16, 11:37 UTC
Investigating - We are having a degraded performance for ARS transactions . Our team is investigating the issue to get it fixed as soon as possible.

We apologize for the inconvenience and will provide further updates shortly.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

Apr 16, 11:05 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 04:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 03:00 UTC
Scheduled - On April 16th, 2026, from 03:00 to 05:55 UTC, we will be performing scheduled maintenance on our core authentication server to improve system stability and performance.

While our core systems will remain active, users accessing Bitso via Web and the Mobile App will experience temporary service interruptions.

During this 2-hour and 55-minute window, the following functions will be temporarily unavailable on Bitso Web and the Bitso Wallet App (iOS & Android):
Logins & Logouts: users will be unable to start or end sessions.
Token refresh: active web/app sessions may expire and will not automatically renew.
Step-up authentication: any action requiring secondary verification (2FA) will be paused.
Identity verification: self-service credential resets and liveness checks will be offline.

Your balance and assets remain completely safe and unaffected.

Since logins will be disabled, users will be unable to initiate manual withdrawals via the interface during this window so we suggest to plan urgent transfers accordingly. Incoming transfers will continue to be processed and credited normally.

*Important note for API users: API operations, including automated deposits, withdrawals, trading will not be affected by this maintenance.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

------------------------------

Realizaremos un mantenimiento programado en nuestro servidor de autenticación para mejorar la estabilidad y el rendimiento del sistema. El proceso iniciará el 15 de abril a las 21:00 MXT | 22:00 COT, y el 16 de abril a las 00:00 ART.

Aunque nuestros sistemas centrales permanecerán activos, los usuarios que accedan a Bitso a través de la Web y la App experimentarán interrupciones temporales en el servicio.

Durante esta ventana de 2 horas y 55 minutos, las siguientes funciones no estarán disponibles temporalmente en Bitso Web y la App Bitso (iOS y Android):
Inicios y cierres de sesión: los usuarios no podrán iniciar ni finalizar sesiones.
Renovación de tokens: es posible que las sesiones activas en la web o la app caduquen y no se renueven automáticamente.
Autenticación secundaria: cualquier acción que requiera verificación secundaria (2FA) será pausada.
Verificación de identidad: los restablecimientos de credenciales y verificaciones biométricas estarán deshabilitados.

Tu saldo y tus activos permanecen completamente seguros y no se verán afectados.

Debido a que los inicios de sesión estarán deshabilitados, los usuarios no podrán realizar retiros manuales a través de la interfaz durante este periodo, por lo que sugerimos planificar sus transferencias con antelación. Las depósitos seguirán procesándose y acreditándose con normalidad.

*Nota importante para usuarios de API: las operaciones vía API, incluidos los depósitos y retiros automáticos, así como el trading, no se verán afectados por este mantenimiento.

Si necesitas ayuda, no dudes en ponerte en contacto con nuestro equipo de Soporte al Cliente en https://support.bitso.com.

------------------------------

No dia 16 de abril de 2026, das 00:00 às 02:55 BRT, realizaremos uma manutenção programada em nosso servidor de autenticação principal para melhorar a estabilidade e o desempenho do sistema.

Embora nossos sistemas centrais permaneçam ativos, os usuários que acessarem a Bitso via Web e App enfrentarão interrupções temporárias no serviço.

Durante este intervalo de 2 horas e 55 minutos, as seguintes funções ficarão temporariamente indisponíveis na Bitso Web e no App Bitso (iOS e Android):
Logins e logouts: os usuários não conseguirão iniciar ou encerrar sessões.
Renovação de tokens: as sessões ativas na web ou no app podem expirar e não serão renovadas automaticamente.
Autenticação secundária: qualquer ação que exija verificação secundária (2FA) será pausada.
Verificação de identidade: as redefinições de credenciais e verificações biométricas estarão desativadas.

Seu saldo e seus ativos permanecem completamente seguros e não serão afetados.

Como os logins estarão desativados, os usuários não poderão realizar saques manuais pela interface durante este período, por isso sugerimos planejar suas transferências com antecedência. Os depósitos continuarão sendo processados e creditados normalmente.

*Nota importante para usuários de API: as operações via API, incluindo depósitos e saques automáticos, bem como o trading, não serão afetadas por esta manutenção.

Se precisar de ajuda, não hesite em entrar em contato com nossa equipe de Suporte ao Cliente em https://support.bitso.com.

Apr 9, 20:53 UTC
Apr 15, 2026

No incidents reported.

Apr 14, 2026
Resolved - This incident has been resolved.
Apr 14, 00:36 UTC
Identified - We are currently investigating an issue causing delays with all MXN transactions (deposits and withdrawals via SPEI). Our engineering team is working to identify the root cause and restore normal processing as quickly as possible.

We apologize for any inconvenience this may cause.

------------------------------------------

Actualmente estamos investigando un problema que está causando retrasos en todas las transacciones de MXN (depósitos y retiros vía SPEI). Nuestro equipo de ingeniería está trabajando para identificar la causa raíz y restablecer el procesamiento normal lo antes posible.

Lamentamos cualquier inconveniente que esto pueda causar.

Apr 14, 00:24 UTC
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026
Completed - The scheduled maintenance has been completed.
Apr 11, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 12:30 UTC
Scheduled - Banxico will conduct scheduled maintenance on April 11th, 2026, from 12:30 to 13:00 UTC. During this planned activity, deposits and withdrawals for MXN will be unavailable

We expect the services to resume normal operations immediately following the completion of the maintenance. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our systems.

Rest assured, your funds will remain secure at all times.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

--------------------------------------------------------------------------------------------------

Banxico realizará un mantenimiento programado el 11 de abril de 2026, de 12:30 a 13:00 UTC. Durante este período, no se podrán realizar depósitos ni retiros de MXN.

Esperamos que los servicios se reanuden con normalidad inmediatamente después de finalizar el mantenimiento. Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su comprensión mientras trabajamos para mejorar la confiabilidad y el rendimiento de nuestros sistemas.

Tenga la seguridad de que sus fondos permanecerán protegidos en todo momento.

Si necesita más ayuda, comuníquese con nuestro equipo de Atención al Cliente en https://support.bitso.com/.

Apr 1, 05:12 UTC
Completed - The scheduled maintenance has been completed.
Apr 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 06:00 UTC
Scheduled - Banxico will conduct scheduled maintenance on April 11th, 2026, from 6:00 to 9:00 UTC. During this planned activity, our SPEI infrastructure services might present degradation, impacting the transaction completion time.

We expect the services to resume normal operations immediately following the completion of the maintenance. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the reliability and performance of our systems.

Rest assured, your funds will remain secure at all times.

If you need further assistance, please contact our Customer Support team at https://support.bitso.com/.

--------------------------------------------------------------------------------------------------

Banxico realizará un mantenimiento programado el 11 de abril de 2026, de 00:00 a 3:00 CST. Durante este período, nuestros servicios de infraestructura en SPEI podrían presentar degradación impactando los tiempos para completar las transacciones.

Se espera que los servicios se reanuden con normalidad inmediatamente al finalizar el mantenimiento. Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su comprensión mientras trabajamos para mejorar la confiabilidad y el rendimiento de nuestros sistemas.

Tenga la seguridad de que sus fondos permanecerán protegidos en todo momento.

Si necesita más ayuda, comuníquese con nuestro equipo de Atención al Cliente en https://support.bitso.com/.

Apr 2, 14:36 UTC
Apr 10, 2026
Resolved - This incident has been resolved.
Apr 10, 05:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 04:58 UTC
Identified - We have identified an issue with the mobile app that is currently causing the portfolio tab to appear as a blank screen for users on app versions older than 4.13. Our engineering team is actively working to resolve this.
We apologize for the inconvenience caused.

----------------------------------------

Hemos identificado un problema en la aplicación móvil que está causando que la pestaña de portafolio aparezca en blanco para los usuarios con versiones anteriores a la 4.13. Nuestro equipo de ingeniería está trabajando activamente para resolverlo.
Lamentamos los inconvenientes causados.

Apr 10, 00:47 UTC
Apr 9, 2026
Completed - The scheduled maintenance has been completed.
Apr 9, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 23:30 UTC
Scheduled - We will conduct scheduled maintenance on April 8th at 20:30 ART with a duration of 30 mins.

During this time, you may experience degradation in our Argentinian pesos (ARS) deposit and withdrawal services.

We apologize for any inconvenience this may cause and appreciate your understanding. We recommend planning your transactions to avoid any disruptions.

Rest assured that your funds will remain secure at all times.

If you require further assistance, do not hesitate to contact our Customer Support team at https://support.bitso.com.

-----------------------------

Realizaremos tareas de mantenimiento programadas el 8 de abril comenzando a las 20:30 ART y con una duración de 30 minutos.

Durante este período, es posible que experimentes degradación en nuestros servicios de depósitos y retiros en pesos argentinos (ARS).

Disculpa las molestias que esto pueda ocasionar. Te recomendamos planificar tus transacciones con anticipación para evitar interrupciones.

Tus fondos permanecerán seguros en todo momento.

Si requieres asistencia, no dudes en contactar a nuestro equipo de Atención a Clientes en https://support.bitso.com.

Apr 7, 23:19 UTC