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All Systems Operational

About This Site

Welcome to Bitso StatusPage. We use this page to inform our community about any issue in our service or products, scheduled and not scheduled maintenances. If you see something published here, you can be sure that we are working hard to resolve it as soon as possible.

Uptime over the past 90 days. View historical uptime.
Bitso Website 🖥 ? Operational
90 days ago
99.95 % uptime
Today
Bitso Mobile 📱 ? Operational
90 days ago
99.91 % uptime
Today
Bitso Alpha 📈 ? Operational
90 days ago
99.91 % uptime
Today
Bitso Alpha Mobile 📱 ? Operational
90 days ago
99.91 % uptime
Today
Bitso Trading Engine 🚀 ? Operational
90 days ago
99.91 % uptime
Today
Bitso API 🤖 ? Operational
90 days ago
99.91 % uptime
Today
Bitso Transfer 📲 ? Operational
90 days ago
100.0 % uptime
Today
Cryptocurrencies 🌎 ? Operational
Aave (AAVE) Operational
BAT (BAT) Operational
Bitcoin Cash (BCH) Operational
Bitcoin (BTC) Operational
Chainlink Token (LINK) Operational
Chiliz (CHZ) Operational
Compound (COMP) Operational
Dai (DAI) Operational
Ether (ETH) Operational
Litecoin (LTC) Operational
MANA (MANA) Operational
TrueUSD (TUSD) Operational
Tether USD (USDT) Operational
Uniswap (UNI) Operational
XRP (XRP) Operational
Mexican pesos (MXN) 🇲🇽 ? Operational
Bank Transfer (SPEI) ? Operational
Debit Card Transfer ? Operational
Argentine pesos (ARS) 🇦🇷 ? Operational
Bank Transfer (COELSA) Operational
Brazilian reais (BRL) 🇧🇷 ? Operational
PIX ? Operational
TED ? Operational
USD stablecoins (USD) Operational
Ether ERC20 Token ? Operational
Bank Transfer ? Operational
Customer Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled system maintenance Nov 29, 04:15-05:15 CST
Bitso will perform system maintenance on 29th November 2021 starting at 10:15 UTC. During the 1 hour maintenance we do not expect any downtime or service impact. In case we have any downtime or intermittence, we will keep you informed.

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Bitso realizará un mantenimiento del sistema el 29 de noviembre de 2021, desde las 10:15 UTC. No esperamos que el sistema esté fuera de servicio durante la hora que durará el mantenimiento. En caso de que haya interrupciones, te mantendremos informado.

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Bitso va a realizar un mantenimiento del sistema el 29 de noviembre de 2021, desde las 10:15 UTC. No esperamos que el sistema esté fuera de servicio durante la hora que va a durar el mantenimiento. En caso de que haya interrupciones, te mantendremos informado.

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A Bitso vai fazer uma manutenção no sistema no dia 29 de novembro de 2021 a partir de 13h15 (Horário de Brasília). Não esperamos que o sistema fique fora de serviço durante a manutenção de uma hora. Se houver interrupções ou intermitência, avisaremos a você.
Posted on Nov 26, 17:08 CST
System Metrics Month Week Day
Requests
Fetching
Past Incidents
Nov 27, 2021
Mantenimiento Pagos Electrónicos Interbancarios (SPEI)
Completed - The scheduled maintenance has been completed.
Nov 27, 03:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 22:00 CST
Scheduled - Our provider of the Interbank Payments System (SPEI) will go under maintenance starting 22:00 hours Mexico City time on November 26th, 2021 for 5 hours. Only new user registration process will be impacted during the maintenance.
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Nuestro proveedor del Sistema de Pagos Electrónicos Interbancarios (SPEI) estará en mantenimiento a partir de las 22:00 horas de la Ciudad de México del 26 de noviembre de 2021 durante 5 horas. Solo se verá afectado el proceso de registro de nuevos usuarios durante el mantenimiento.
Nov 26, 12:55 CST
Nov 26, 2021
Nov 25, 2021

No incidents reported.

Nov 24, 2021
Problem with CURP registration for new Mexican users
Resolved - This incident has been resolved.
Nov 24, 11:13 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 24, 10:42 CST
Identified - We are experiencing issues with CURP registration for new Mexican clients due to an ongoing issue with our service provider.
We will inform through this channel once it is fixed. Sorry for the inconvenience!

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Estamos presentando fallos con el registro del CURP en el alta de clientes mexicanos debido a fallos en uno de nuestros proveedores de servicio.
Les estaremos informando por éste mismo medio, una vez resuelto. Una disculpa por los inconvenientes.
Nov 24, 09:29 CST
Nov 23, 2021

No incidents reported.

Nov 22, 2021
Bind Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 23:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 21:02 CST
Scheduled - Our operational partner for deposits and withdrawals BIND will go under maintenance on November 23rd, 2021 from 0:00 to 02:00 Argentina time. Withdrawals and deposits via BIND could be affected during the maintenance. We will inform you through this channel once the service is reestablished.

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Nuestro proveedor operativo de depósitos y retiros BIND estará realizando mantenimientos y mejoras desde el 23 de noviembre de 2021 entre las 0:00 y las 02:00 hora Argentina. Los retiros y depósitos pueden verse afectados durante ese período. Te informaremos a través de este medio una vez el servicio se restablezca.
Nov 19, 14:32 CST
Issues with XRP - Ripple Network Deposits
Resolved - This incident has been resolved.
Nov 22, 15:13 CST
Investigating - We are currently having issues with XRP - Ripple Deposits. We are investigating what is happening.
Nov 22, 14:37 CST
Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021
Mantenimiento Sistema de Pagos Interbancarios (SPEI)
Completed - The scheduled maintenance has been completed.
Nov 19, 00:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 23:45 CST
Scheduled - La infraestructura de comunicación entre nosotros y nuestro proveedor del Sistema de Pagos Interbancarios (SPEI) entrará en mantenimiento el 18 de noviembre de 2021 a las 23:45 hrs hora del Centro de México. Los retiros y fondeos vía SPEI estarán deshabilitados durante el mantenimiento, el cual tendrá una duración máxima de 45 minutos. Te informaremos a través de este medio una vez el servicio se restablezca.

Los depósitos hechos durante este tiempo se acreditarán al terminar el mantenimiento.

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The communication infrastructure between Bitso and our provider of the Interbank Payments System (SPEI) will go under maintenance on November 18th, 2021 at 23:45, Mexico City time. Withdrawals and deposits via SPEI will be disabled during the maintenance, which will have a maximum duration of 45 minutes. We will inform you through this channel once the service is reestablished.
Nov 18, 15:40 CST
Nov 18, 2021
Nov 17, 2021
Maintenance in the bank transfer environment - Brazil
Completed - The scheduled maintenance has been completed.
Nov 17, 23:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 20:03 CST
Scheduled - POR-
Manutenção no ambiente de transferências bancárias
Nesta quinta (17/11), entre 23:00h e 02:00h da manhã (18/11) do horário de Brasília, nosso principal provedor bancário estará em manutenção. Neste período, podem ocorrer instabilidades nos depósitos PIX, enquanto que os saques PIX estarão desabilitados.

ENG-
Maintenance in the bank transfer environment
This Thursday (11/17), between 23:00 and 02:00 in the morning (11/18) Brasília time, our main banking provider will be under maintenance. During this period, intermitences may occur in PIX deposits, while PIX withdrawals will be disabled.
Nov 17, 09:55 CST
Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

Nov 13, 2021

No incidents reported.

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