XRP_USD degraded order processing

Incident Report for Bitso

Resolved

This incident has been resolved.
Posted Sep 13, 2022 - 00:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 12, 2022 - 23:46 UTC

Identified

We had to disable xrp_usd book to support our investigation. Sorry for the inconvenience.
Posted Sep 12, 2022 - 23:16 UTC

Investigating

We have detected degraded performance related to XRP_USD order processing. Our engineering team is working on to fix the issue.
Posted Sep 12, 2022 - 22:18 UTC
This incident affected: Cryptocurrencies 🌎 (XRP (XRP)).