Problemas con la plataforma

Incident Report for Bitso

Resolved

This incident has been resolved.
Posted Nov 05, 2020 - 15:16 UTC

Monitoring

Todas las funciones han sido restauradas. Nuestro equipo está monitoreando la situación para asegurar que todo esté bien.

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All functions have been restored. Our team is monitoring the situation to make sure everything is working okay.
Posted Nov 04, 2020 - 23:49 UTC

Update

Estamos experimentando un incidente general con la plataforma. Todas las funciones, incluyendo ingreso, trading, depósitos y retiros no están funcionando. Los fondos de los usuarios no están afectados. Los mantendremos informado por este medio.

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We are experiencing a general incident with the platform. All functions including login in, trading, deposits and withdrawals are not working. User funds are not affected. We will keep you informed by this channel.
Posted Nov 04, 2020 - 23:42 UTC

Investigating

Estamos experimentando un incidente general con la plataforma. Todas las funciones, incluyendo ingreso, trading, depósitos y retiros no están funcionando. Los fondos de los usuarios no están afectados. Los mantendremos informado por este medio.

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We are experiencing a general incident with the platform. All functions including login in, trading, deposits and withdrawals are not working. User funds are not affected. We will keep you informed by this channel.
Posted Nov 04, 2020 - 23:41 UTC
This incident affected: Bitso Website 🖥, Bitso Mobile 📱, Bitso Alpha 📈, Bitso Trading Engine 🚀, Bitso API 🤖, Bitso Transfer 📲, Customer Support and Cryptocurrencies 🌎 (BAT (BAT), Bitcoin Cash (BCH), Bitcoin (BTC), Ether (eth) (ETH), Litecoin (LTC), MANA (MANA), TrueUSD (TUSD), XRP (XRP)).