Bitso login issue

Incident Report for Bitso

Resolved

This incident has been resolved.

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Este incidente ha sido resuelto.

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Este incidente foi resolvido.
Posted Mar 18, 2026 - 18:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 18, 2026 - 16:54 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 18, 2026 - 16:33 UTC

Update

We are still investigating the login issues affecting part of our users.
We apologize for the inconvenience.

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Continuamos investigando los problemas de inicio de sesión que afectan a una parte de nuestros usuarios.
Lamentamos los inconvenientes.

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Continuamos investigando os problemas de login que afetam uma parcela de nossos usuários.
Pedimos desculpas pelo inconveniente.
Posted Mar 18, 2026 - 14:13 UTC

Update

We are continuing to investigate this issue.
Posted Mar 18, 2026 - 13:51 UTC

Investigating

We are currently experiencing an issue affecting users login to Bitso.com.
Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible.

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Actualmente estamos experimentando un problema que afecta el inicio de sesión de los usuarios en Bitso.com. Nuestro equipo de ingeniería está trabajando activamente para identificar la causa raíz y restaurar la funcionalidad completa lo antes posible.

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No momento, estamos enfrentando um problema que afeta o login dos usuários no Bitso.com. Nossa equipe de engenharia está trabalhando ativamente para identificar a causa raiz e restaurar a funcionalidade total o mais rápido possível.
Posted Mar 18, 2026 - 13:44 UTC
This incident affected: Bitso Website 🖥 and Bitso Business.