Conversions on ARB/USD failing via wallet

Incident Report for Bitso

Resolved

This incident has been resolved .

Posted Oct 11, 2023 - 05:07 UTC

Investigating

Conversions on new book ARB/USD are failing via wallet. Our engineering team is working on to fix the issue as soon as possible. Meanwhile user can use Alpha to make conversions/trades without any issue. We apologize for the inconvenience.
For further assistance, please reach our Customer Support Team at https://support.bitso.com/

Posted Oct 11, 2023 - 04:19 UTC

This incident affected: Cryptocurrencies 🌎 (Arbitrum (ARB)).