Disrupción en el servicio de Bitso
Incident Report for Bitso
Resolved
This incident has been resolved.
Posted Dec 18, 2020 - 00:53 UTC
Monitoring
Experimentamos una disrupción importante en los servicios de Bitso afectando API, web, y app. La situación ha sido resuelta y estamos monitoreando el sistema.

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We have experienced an outage of Bitso’s services affecting API, web & app due to a problem with a upstream internet provider. The situation is back to normal and we are operational.
Posted Dec 17, 2020 - 18:49 UTC
Investigating
Continuamos experimentamos una intermitencia en los servicios de Bitso afectando API, web, y app. La situación ha sido resuelta y estamos monitoreando el sistema.

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We are experiencing a disruption of Bitso’s services affecting API, web & app due to a problem with a upstream internet provider. The situation is back to normal and we are operational.
Posted Dec 17, 2020 - 18:42 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 17, 2020 - 18:40 UTC
Update
Experimentamos una disrupción importante en los servicios de Bitso afectando API, web, y app. La situación ha sido resuelta y estamos monitoreando el sistema.

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We have experienced an outage of Bitso’s services affecting API, web & app due to a problem with a upstream internet provider. The situation is back to normal and we are operational.
Posted Dec 17, 2020 - 18:40 UTC
Investigating
Hemos detectado una disrupción importante en los servicios de Bitso afectando API, web, y app. Estamos investigando y daremos actualizaciones.

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We have detected an outage of Bitso’s services affecting API, web & app. We are investigating and will provide updates.
Posted Dec 17, 2020 - 18:34 UTC
This incident affected: Bitso Website 🖥, Bitso Mobile 📱, Bitso Alpha 📈, Bitso Trading Engine 🚀, Bitso API 🤖, Bitso Transfer 📲, Mexican pesos (MXN) 🇲🇽 (Bank Transfer (SPEI)), and Argentine pesos (ARS) 🇦🇷 (Bank Transfer (COELSA)).