Degraded performance for BCH withdrawals .

Incident Report for Bitso

Resolved

This incident has been resolved .
Posted Apr 14, 2023 - 10:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results .
Posted Apr 14, 2023 - 10:04 UTC

Investigating

One of our service providers is having issues on processing withdrawals for BCH therefore these transactions might take longer to complete. Our engineering team is already working with them to have service restored as soon as possible.
Posted Apr 14, 2023 - 07:27 UTC
This incident affected: Cryptocurrencies 🌎 (Bitcoin Cash (BCH)).