Errors and delays with CURP validation

Incident Report for Bitso

Resolved

This incident has been resolved.
Posted Oct 02, 2025 - 19:38 UTC

Investigating

CURP validation for Mexican clients is currently experiencing errors and delays due to an ongoing issue with our service provider.

We are working closely with them to restore full functionality as soon as possible.

We apologize for any inconvenience this may cause.

For further assistance, please contact our Customer Support team at https://support.bitso.com.

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Actualmente, la validación de CURP para clientes mexicanos está experimentando errores y retrasos debido a un problema continuo con nuestro proveedor de servicios.

Estamos trabajando de cerca con ellos para restablecer la funcionalidad completa lo antes posible.

Lamentamos cualquier inconveniente que esto pueda ocasionar.

Para asistencia adicional, por favor contacta a nuestro equipo de Soporte al Cliente en https://support.bitso.com.
Posted Oct 02, 2025 - 06:10 UTC