Service degradation on COP deposits

Incident Report for Bitso

Resolved

This incident has been resolved.
Posted Jan 11, 2023 - 20:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 11, 2023 - 19:57 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 11, 2023 - 19:46 UTC

Investigating

There is an issue to process COP deposits. Our engineering team is working on to fix this issue as soon as possible.

We apologize for the inconveniences.
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Hay un problema al procesar depósitos de COP. Nuestro equipo de ingeniería se encuentra trabajando para resolver esta situación lo antes posible.

Disculpe las molestias.
Posted Jan 11, 2023 - 17:19 UTC
This incident affected: Colombian Pesos (Bank Transfer).