Problem with wallet on mobile
Incident Report for Bitso
Resolved
This incident has been resolved.
Posted Nov 09, 2023 - 16:58 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 09, 2023 - 16:45 UTC
Update
We are continuing to work on a fix for this issue.
Posted Nov 09, 2023 - 16:23 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 09, 2023 - 16:23 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 09, 2023 - 16:00 UTC
Identified
We are having issue with the mobile (iOS & Android) wallet tab.
Our engineering team is reviewing and working on to fix this as soon as possible. In the meantime, users can view their wallet using web https://bitso.com
Posted Nov 09, 2023 - 15:38 UTC
This incident affected: Bitso Mobile 📱.