Password reset page currently unavailable

Incident Report for Bitso

Resolved

This incident has been resolved.
Posted Oct 29, 2024 - 22:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 29, 2024 - 22:08 UTC

Identified

We are currently facing issues with our password reset page, service is currently unavailable. Our engineering team is currently working on the issue.

We apologize for the inconvenience.

If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com
Posted Oct 29, 2024 - 21:30 UTC
This incident affected: Bitso Website 🖥 and Bitso Mobile 📱.