MXN transactions service degraded

Incident Report for Bitso

Resolved

This incident has been resolved.
Posted Mar 31, 2026 - 06:12 UTC

Monitoring

Transactions are flowing normally again and we are monitoring.
Posted Mar 31, 2026 - 05:03 UTC

Identified

We have detected an issue that is causing service degradation for MXN transactions, our engineering team is already working on this. An update will be shared once new information is available.

We apologize for the inconvenience.

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Hemos detectado degradación en el servicio de MXN, nuestro equipo de ingeniería se encuentra trabajando para resolver la situación lo antes posible. Estaremos informando a través de este medio.

Lamentamos el inconveniente.
Posted Mar 31, 2026 - 03:03 UTC
This incident affected: Mexican pesos (MXN) 🇲🇽 (Bank Transfer (SPEI)).