Problem with SPEI deposits

Incident Report for Bitso

Resolved

This incident has been resolved.

Posted Apr 18, 2024 - 23:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 18, 2024 - 23:50 UTC

Investigating

We are currently having problem with SPEI deposits. Our engineering team is working on to fix the issue. Sorry for the inconvenience.

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Actualmente estamos teniendo problemas con los depósitos SPEI. Nuestro equipo de ingeniería está trabajando para solucionar el problema. Lo siento por los inconvenientes ocasionados.

Posted Apr 18, 2024 - 23:46 UTC

This incident affected: Mexican pesos (MXN) 🇲🇽 (Bank Transfer (SPEI)).