Degraded performance on Deposits and Withdrawals for Colombia

Incident Report for Bitso

Resolved

This incident has been resolved.
Posted Sep 27, 2024 - 00:24 UTC

Update

We are continuing to work on a fix for this issue.
Posted Sep 27, 2024 - 00:24 UTC

Identified

We are having a degraded performance to complete deposits and withdrawals for Colombia. Our engineering team is already working on the issue.

For further assistance, please reach our Customer Support on https://support.bitso.com
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Estamos presentando una performance degradada para completar depósitos y retiros para Colombia. Nuestro equipo se encuentra trabajando en este caso.

Para mayor asistencia, por favor contacte a nuestro equipo de Customer Support a través de https://support.bitso.com
Posted Sep 27, 2024 - 00:02 UTC
This incident affected: Colombian Pesos (Bank Transfer).