Deposit & withdrawal issue with TED/PIX

Incident Report for Bitso

Resolved

This incident has been resolved.

Posted Sep 23, 2021 - 13:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 23, 2021 - 13:00 UTC

Investigating

We are having downtime on TED & PIX deposit & withdrawal. Our engineering team is aware and they are working on to resolve the issue as soon as possible.
We will let you know through this channel as soon as service is restored.
Sorry for the inconvenience.

Posted Sep 23, 2021 - 12:32 UTC

This incident affected: Brazilian reais (BRL) 🇧🇷 (PIX, TED).