Degraded performance for pse/cop withdrawals
Incident
Report for Bitso
Resolved
This incident has been resolved.
Identified
The issue has been identified and a fix was applied. Withdrawals will be completed within the next hours.
If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com/
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El incidente ha sido identificado y se aplicó la corrección pertinente. Los retiros serán completados en las siguientes horas.
Para mayor información, comuníquese con nuestro equipo de atención al cliente en https://support.bitso.com/
If you need further assistance, please reach out to our Customer Support team at https://support.bitso.com/
------------------------
El incidente ha sido identificado y se aplicó la corrección pertinente. Los retiros serán completados en las siguientes horas.
Para mayor información, comuníquese con nuestro equipo de atención al cliente en https://support.bitso.com/
Update
We are continuing to investigate this issue.
Investigating
We are currently experiencing issues with pse/cop withdrawals . Our engineering team is working on it and we will keep you posted . Sorry for the inconvenience .
This incident affected: Colombian Pesos (Bank Transfer).