Deposits and withdrawals for BRL are degraded

Incident Report for Bitso

Resolved

This incident has been resolved.
Posted Jul 08, 2022 - 22:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 08, 2022 - 22:29 UTC

Update

We are continuing to investigate this issue.
Posted Jul 08, 2022 - 22:17 UTC

Investigating

Deposits and withdrawals for BRL are having degraded performance. Our engineering team is already working on the issue.
We apologize for the inconvenience.
Posted Jul 08, 2022 - 22:13 UTC
This incident affected: Brazilian reais (BRL) 🇧🇷 (PIX, TED).