COP deposits degraded performance

Incident Report for Bitso

Resolved

This incident has been resolved.
Posted Nov 08, 2024 - 20:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

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Se ha implementado una solución y estamos monitoreando los resultados.
Posted Nov 08, 2024 - 19:46 UTC

Investigating

We are currently facing a technical issue impacting Colombian Pesos (COP) deposits. Our team is already working to solve it as soon as possible.

We apologize for any inconveniences this may cause and appreciate your patience.

Rest assured, your funds remain secure at all times.

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Estamos experimentando un problema técnico que afecta los depósitos en pesos colombianos (COP). Nuestro equipo de ingeniería ya se encuentra trabajando para resolverlo lo antes posible.

Lamentamos cualquier inconveniente que esto pueda causar y agradecemos su paciencia.

Tenga la seguridad de que sus fondos permanecerán seguros en todo momento.
Posted Nov 08, 2024 - 18:18 UTC
This incident affected: Colombian Pesos (Bank Transfer).