Degraded Performance
Incident Report for Bitso
Resolved
This incident has been resolved.
Posted Oct 06, 2019 - 10:35 CDT
Update
We are continuing to monitor for any further issues.
Posted Oct 06, 2019 - 05:44 CDT
Monitoring
Root cause issue has been addressed. Monitoring systems now.
Posted Oct 06, 2019 - 05:36 CDT
Identified
We’ve identified the faulty component and are working on a fix
Posted Oct 06, 2019 - 05:11 CDT
Investigating
We are currently investigating an issue that is affecting the performance of the entire platform.
Posted Oct 06, 2019 - 04:18 CDT
This incident affected: Website 🖥, Trading Engine 🚀, API 🤖, Bitso Alpha 📈, Bitso Transfer 📲, and Bitso App 📱.