Degraded Performance

Incident Report for Bitso

Resolved

This incident has been resolved.
Posted Oct 06, 2019 - 15:35 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 06, 2019 - 10:44 UTC

Monitoring

Root cause issue has been addressed. Monitoring systems now.
Posted Oct 06, 2019 - 10:36 UTC

Identified

We’ve identified the faulty component and are working on a fix
Posted Oct 06, 2019 - 10:11 UTC

Investigating

We are currently investigating an issue that is affecting the performance of the entire platform.
Posted Oct 06, 2019 - 09:18 UTC
This incident affected: Bitso Website πŸ–₯, Bitso Mobile πŸ“±, Bitso Alpha πŸ“ˆ, Bitso Trading Engine πŸš€, Bitso API πŸ€–, and Bitso Transfer πŸ“².